Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Field Technician – Queens, NY role.

Rezi rewrites your resume against T-Mobile's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Field Technician – Queens, NY posting at T-Mobile — free, in seconds.

About the Role

T-Mobile is seeking a motivated and skilled Field Technician in the New York Metropolitan area to provide technical support, manage projects, and contribute to operational improvements. This role is crucial for maintaining and enhancing network performance and reliability in the Queens, New York territory.

Responsibilities

Provide technical support to resolve network performance issues and contribute to outage resolution efforts.
Manage smaller projects or project segments, delivering accurate status and progress updates.
Identify and recommend process improvements related to maintenance and repair activities.
Assist in developing job aids, scopes of work, and procedural documentation.
Complete required training to maintain current knowledge of systems, products, and organizational standards.
Perform other duties/projects as assigned by business management.

Requirements

Bachelor's Degree OR combination of education and relevant experience deemed equivalent.
2-4 years of working experience in Field Operations and maintenance.
2-4 years of Wireless telecommunications or other related experience.
Basic operational knowledge and theory of all interconnecting circuits including RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems, and AI.
Practical knowledge of RAN architecture, components, and operations, with the ability to support deployment, maintenance, and optimization activities.
Understanding of wireless backhaul technologies and configurations.
Demonstrated experience with, or the ability to learn, Radio Access Network (RAN) equipment and 5G NR standards.
Working knowledge of base station equipment, installation, configuration, and maintenance.
Actively grow skills through ongoing training, certifications, and hands-on experience.
Familiarity with disaster recovery protocols and the ability to complete contingency plans.
Ability to systematically identify, diagnose, and resolve network issues.
Ability to plan, coordinate, and complete field assignments efficiently.
Ability to provide hands-on technical assistance and field-level support.
Attention to detail.
Solves problems using creativity and innovation.
Proficiency with Microsoft Office Suite and similar productivity tools.
Understanding of Internet Protocol and willingness to incorporate AI-driven tools.
Ability to use fiber test, line and antenna test equipment.
Excellent verbal and written communication skills.
Self-motivated; exhibits initiative in achieving company goals and objectives.
Basic leadership skills and ability to prioritize and complete multiple tasks.
Able to work both independently and in a team environment.
Flexibility with ever-changing environments and priorities.
Flexible hours are a must, including day and night work, on-call rotation, weekends, and holidays.
Ability to lift 50-70 pounds.
Ability to work outside in the elements.
At least 21 years of age to operate a company assigned vehicle.
Legally authorized to work in the United States.

Skills

Electronics
Radio Access Network (RAN)
Wireless Backhaul
5G New Radio (NR)
Base Station
Continuous Development
Disaster Recovery Planning
Network Troubleshooting
Project Management
Technical Support
Attention To Detail
Problem Solving / Troubleshooting
Computer Fluency
Microsoft Office Suite
Internet Protocol
AI-driven tools
Fiber test equipment
Line test equipment
Antenna test equipment
Verbal communication
Written communication
Initiative
Prioritization
Teamwork
Adaptability

Location

New York Metropolitan area
Queens, New York

Work Type

Field
Full-time
On-call

Experience Level

2-4 years of working experience in Field Operations and maintenance
2-4 years of Wireless telecommunications or other related experience

Education Level

Bachelor's Degree OR combination of education and relevant experience deemed equivalent
Vocational/Technical Training or related field (Preferred)

Salary/Compensations

National Base Pay Range: $27.16 - $48.99
Total Target Cash Earnings Opportunity: $62,142 - $112,089

Benefits

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short-term disability
Long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

About the Company

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.
We foster a collaborative, agile culture that encourages innovation, ownership, and teamwork - living the Un-carrier approach every day!
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

Equal Opportunity

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.