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About the Role
The Associate Systems Engineer supports the design, implementation, integration, and maintenance of enterprise network infrastructure across client environments. This role performs hands-on installation and configuration of wired and wireless network technologies, security surveillance technologies, rack-and-stack activities, cabling, and technical documentation.
Responsibilities
- Install and perform rack-and-stack activities for network equipment across various environments, including active construction and new construction sites.
- Patch, cable, label, and organize network devices in accordance with approved network designs.
- Assist with installation, configuration of Cisco and Cisco Meraki network technologies, including switches, firewalls, and wireless access points.
- Conduct pre- and post-implementation site assessments and accurately document network environments, equipment, configurations, and completed work.
- Maintain detailed project documentation, including client sign-off, punch lists, equipment information, implementation records, and issue resolutions.
- Proactively identify, communicate, and escalate technical or project-related issues in a timely and professional manner.
- Coordinate and manage third-party vendors, including delivery, security, and other project vendors, to support timely and accurate project execution.
- Provide post-installation support and assist end users with newly deployed technologies, including training on camera and surveillance systems when required.
- Perform other job-related duties and support additional technology projects as assigned.
Requirements
- Minimum of 2 years of hands-on experience with network infrastructure installation, integration, troubleshooting, and technical documentation.
- Valid driver’s license and access to a reliable vehicle.
- Ability to work in active construction and new construction environments while performing site surveys, installations, testing, and other network infrastructure activities.
- Ability to lift 10 pounds or more and transport equipment and safely use ladders when required.
- Strong understanding of networking fundamentals and protocols, including TCP/IP, switching, routing, VLANs, wireless networking, and related technologies.
- Hands-on experience supporting LAN and WLAN environments.
- Knowledge of Cat5e, Cat6, and fiber-optic cabling standards, cable types, connectivity, and termination methods.
- Experience installing, configuring, and troubleshooting Cisco and Cisco Meraki technologies, including switches, Cisco ASA, Firepower, and Meraki firewalls.
- Experience performing Cisco IOS and network device firmware upgrades and downgrades.
- Ability to read and interpret construction drawings, network diagrams, floor plans, and infrastructure documentation.
- Strong troubleshooting and analytical skills with the ability to identify and escalate complex technical issues appropriately.
- Strong attention to detail and the ability to accurately document network configurations, installations, changes, and project activities.
- Excellent verbal and written communication skills.
- Strong organizational and time-management skills with the ability to manage multiple project responsibilities.
- Ability to work independently in the field while also collaborating effectively with engineers, project managers, vendors, and other team members.
- CCNA certification strongly preferred, with demonstrated interest in continued Cisco networking education and professional development.
- Previous networking or technology project experience within NYC DOE school buildings or administrative office environments.
- Familiarity with NYC DOE and SCA network infrastructure standards and project requirements.
- Hands-on experience with video surveillance projects and technologies.
- Experience with Genetec Omnicast, Genetec Security Center, or similar enterprise video surveillance platforms.
Skills
- Network infrastructure installation
- Network integration
- Network troubleshooting
- Technical documentation
- TCP/IP
- Switching
- Routing
- VLANs
- Wireless networking
- LAN support
- WLAN support
- Cat5e cabling
- Cat6 cabling
- Fiber-optic cabling
- Cisco technologies
- Cisco Meraki technologies
- Cisco ASA
- Cisco Firepower
- Meraki firewalls
- Cisco IOS upgrades
- Network device firmware upgrades
- Construction drawing interpretation
- Network diagram interpretation
- Floor plan interpretation
- Infrastructure documentation interpretation
- Troubleshooting
- Analytical skills
- Documentation
- Verbal communication
- Written communication
- Organization
- Time management
- Independent work
- Collaboration
- CCNA certification
- Video surveillance technologies
- Genetec Omnicast
- Genetec Security Center
Location
- New York City
- Long Island
Work Type
- Field
- Office
- Hybrid
Experience Level
- Associate
- 2 years of experience
Education Level
- CCNA certification preferred
Salary/Compensations
- $60,000 - $65,000
Benefits
- Medical and dental plans
- Company paid vision and short and long term disability plans
- Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
- 401K with employer match
- Tuition reimbursement
- Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
- Company paid life Insurance
- Paid holidays and vacation
- Technical certification gift card rewards program
About the Company
- CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years.
- Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work.
- We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast.
- Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.
Equal Opportunity
- Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.