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About the Role

This position provides support and advocacy services to families enrolled in the program, acting as a liaison between families, the program staff, and the wider community. Assist families identify needs, connect with resources, and achieve their goals, fostering a positive and supportive environment for children and families.

Responsibilities

• Assess families’ needs, develop individualized plans, and connect them with relevant resources
• Encourage, facilitate, and work with staff to ensure parental involvement in activities and events, including field trips, workshops, and meetings to build a strong partnership between families and the program.
• Serve as a liaison between families, program staff, and other professionals, ensuring effective communication and collaboration.
• Recruit, interview, and enroll children and families into the program.
• Assign children to classrooms and prepare rosters.
• Handles the following screenings: Health, Growth, Development, Blood Pressure, and vision and hearing.
• Ensure that all identified children receive medical and/or dental treatment
• Provide health/mental health education to children, parents, and staff.
• Assist staff with children who require medical attention when necessary.
• Assist in obtaining information for children with suspected disabilities.
• Works with staff to assist parents in developing community projects.
• Maintain regular communication with parents while assisting and supporting them as they move toward self-sufficiency.
• Handles the record keeping for children’s files, health data tracking system, family partner agreements, nutrition assessments, parent surveys, referrals, health summaries.
• Maintain accurate records of family interactions, assessments, referrals, and prepare reports as required.
• Maintains attendance records to ensure that funded enrollment is maintained.
• Maintains and develops resource network.
• Refers and follows up with any community agencies.
• Ensure that the Center Parent Committees are established and operating throughout the school year.
• Participate in staff, child, and family study team process.
• Assist with annual program assessment
• Assists with center emergencies such as center closing, sick children, or evacuation.
• Assists with classroom and other center coverage as needed.
• Attend field trips and provided first aid if necessary.
• Remain with children left after school when needed.
• Required to travel to family homes or community centers at least twice per year.
• Satisfactory completion of mandatory trainings.
• Attend training and professional development opportunities to enhance skills and knowledge.
• Additional duties as assigned.

Requirements

• Must have a valid driver’s license.
• Completion of the following documents: CAO Employment application, NYS SCR Clearance Form with acceptable clearance, Criminal Record Certification and free of criminal convictions of crimes against children (misdemeanor or felony), Fingerprinting required, Release for Reference Checks
• Must pass a physical examination by a CAO physician at no cost to applicant
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Skills

• Knowledge of child and family health care
• Familiar with Head Start program standards and regulations.
• Ability to build rapport and effectively communicate with diverse audiences.
• Passion for working with children to create a positive learning environment.
• Excellent communication, interpersonal, and organizational skills are essential.
• Must be flexible and able to adjust to changing circumstances.
• Communicate with parents, build partnerships and involve families in the child’s learning.
• Ability to manage multiple tasks and meet deadlines.
• Proficient in Microsoft Office Suite
• Active listening, writing, and verbal communication skills.
• Must have hand-eye coordination to write and type.
• Must be able to tolerate loud to moderate noise.
• Prolonged sitting.
• Ability to lift/move up to 25 pounds

Location

• Lockport, NY 14094

Work Type

• Full-time

Experience Level

• Three (3) years’ experience in Family Service or Social Work
• Two (2) years’ experience of similar work.

Education Level

• High School Diploma or GED
• Bachelor’s degree in Family Service or Social Work

Salary/Compensations

• $18.20 - $18.20 Hourly

About the Company

• CAO of WNY, Inc. is an equal opportunity employer.

Equal Opportunity

• CAO of WNY, Inc. is an equal opportunity employer.