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About the Role
This hybrid position supports the Foot Locker banner by equipping them with the necessary tools, in-store technologies, and processes to execute strategies effectively and prepare for the future. The role translates banner strategies into actionable enablement plans, focusing on innovation, emerging retail trends, and continuous improvement to keep banners ahead of the curve. It strengthens banner execution capabilities, improves field readiness, and accelerates innovation across the North America store portfolio.
Responsibilities
- Serve as a key cross-functional partner with Foot Locker, Kids Foot Locker, and Champs Sports to translate banner priorities into required tools, capabilities, and executional support.
- Represent banners and stores in the technology lifecycle by defining business needs and use cases, ensuring solutions reflect the banners strategies.
- Influence the technology roadmap through close partnership with Technology, Data, CX, and Store Operations, ensuring alignment to banner strategies and store realities.
- Support the activation of new in‑store tools, platforms, and technologies, ensuring solutions are intuitive, scalable, and field ready.
- Ensure capital projects include the right technological tools, systems, and capabilities by partnering with Real Estate, Technology, and Field teams.
- Identify executional gaps and friction points across stores; develop solutions that enhance clarity, efficiency, and overall store team experience.
- Lead store readiness, communication, and change‑management planning to support the rollout and adoption of new tools and initiatives.
- Monitor retail, technology, and consumer trends to identify opportunities for innovation and future‑focused capabilities across banners.
- Support pilot programs and test‑and‑learn initiatives to validate new tools, capabilities, and operational models before broader rollout.
- Maintain strong field connectivity through store visits and consistent feedback loops with field leadership to ensure initiatives remain grounded in frontline realities.
Requirements
- Minimum of 5 years in store or field leadership or a relevant corporate role.
- Experience in retail operations, store technology, strategy, or customer experience roles, preferably within consumer, retail, or sports/lifestyle brands is a plus.
- Strong understanding of retail store operations and field execution realities.
- Proven ability to translate strategy into practical, scalable enablement solutions.
- Experience supporting or implementing in store technology, tools, or operational processes.
- Forward thinking mindset with strong curiosity about retail innovation, emerging trends, and competitive landscapes.
- Exceptional collaboration and communication skills.
- Comfortable managing multiple initiatives, priorities, and stakeholders in a fast-paced environment.
- Proficient in Microsoft Office, including PowerPoint, Excel, and Word, with the ability to create clear, effective materials for cross functional and field audiences.
- Willingness and ability to travel for store and market visits as needed.
- Must be currently authorized to work in the United States on a full-time basis.
- Foot Locker will not sponsor new applicants for employment authorization or offer immigration-related support.
Skills
- Retail operations
- Store technology
- Strategy
- Customer experience
- Collaboration
- Communication
- Project management
- Microsoft Office Suite (PowerPoint, Excel, Word)
Location
- New York, NY
Work Type
- Hybrid
- Full-time
Experience Level
- Senior Manager
Salary/Compensations
- $100,000 - $130,000
- Eligible for short term incentives
Benefits
- Employee Discount
- Paid Time Off
- Paid Paternal Leave
- Medical Coverage
- Dental Coverage
- Vision Coverage
- 401(k)
- Roth 401(k)
- Life Insurance
- Flexible Spending Account
- Opportunities for Advancement
- Tuition Reimbursement for Qualified Courses
- Strong Company Culture
- Employee Resource Groups
About the Company
- Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.
- As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand.
- We’re looking for great people who want to influence culture and the generation that is shaping what’s next.
- Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.
- Come change the game with us. Apply today!
Equal Opportunity
- To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments.
- Cameras must be on for all virtual interviews.
- AI tools are strictly prohibited during interviews or assessments.
- We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.