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About the Role
The System Engineer is responsible for maintaining, monitoring, and supporting Digital Realty's global IT infrastructure to ensure systems remain available, secure, compliant, and operating efficiently. This role supports both on-premises and cloud environments, contributes to infrastructure projects, and helps drive operational excellence through effective system administration, monitoring, automation, and continuous improvement initiatives.
Responsibilities
- Maintain and support global IT infrastructure to ensure system availability, reliability, and operational stability.
- Administer and support Microsoft Windows, Azure, VMware, AWS, and hybrid infrastructure environments.
- Monitor infrastructure health and troubleshoot performance, availability, and capacity issues.
- Manage backup and recovery processes to ensure data integrity and business continuity.
- Support infrastructure lifecycle management, including operating system updates, patching, and hardware refreshes.
- Ensure compliance with IT policies and security standards, including vulnerability management, antivirus controls, and operating system updates.
- Conduct vulnerability assessments and remediate findings within established service level agreements (SLAs).
- Implement and maintain infrastructure management, monitoring, and automation tools.
- Support infrastructure projects, audits, and business initiatives by providing system administration expertise.
- Participate in an after-hours on-call rotation and support critical incidents as needed.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and relevant experience.
- 2+ years of experience supporting enterprise IT infrastructure in a professional environment.
- Experience administering Microsoft technologies, including Windows Server and Azure.
- Knowledge of VMware virtualized environments and cloud platforms such as Azure and AWS.
- Experience supporting storage technologies, including SAN infrastructure.
- Understanding of infrastructure security, patch management, vulnerability management, and compliance requirements.
- Microsoft certification preferred; VMware Certified Professional (VCP) certification is a plus.
- Experience working in international and multi-vendor environments.
- Strong communication, organizational, and problem-solving skills.
- Demonstrated attention to detail, critical thinking, proactive mindset, and commitment to quality.
Skills
- Microsoft Windows
- Azure
- VMware
- AWS
- Storage technologies
- SAN infrastructure
- Infrastructure security
- Patch management
- Vulnerability management
- Compliance requirements
- Microsoft certification
- VMware Certified Professional (VCP)
- Communication skills
- Organizational skills
- Problem-solving skills
Location
- San Francisco, CA
- San Jose, CA
- Los Angeles, CA
- San Diego, CA
- Sacramento, CA
- Seattle, WA
- Portland, OR
- Remote (West Coast Preferred)
Work Type
- Remote
Experience Level
- 2+ years of experience
Education Level
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and relevant experience.
Salary/Compensations
- $110,000 - $130,000 annually
Benefits
- Medical, dental, vision, life and AD&D insurance
- 401(k) match
- Disability benefits
- Wellness and education benefits
- Employee stock purchase plan
- Paid time off
- Holidays
About the Company
- Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions.
- PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges.
- Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
Equal Opportunity
- Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
- Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work.
- As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action.
- We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
- Apply today, take charge of your career and grow your talents with us.
- Join our IT team and gain the support to succeed from day one.
- Our onboarding program prepares you to contribute meaningfully right away, with clear career pathways and continuous training to fuel your long-term growth.
- From onboarding to specialized development, we equip you with the skills and opportunities to make a lasting impact.
- Safety isn't just a priority here at Digital Realty; it's critical to everything we do.
- Safeguarding lives, protecting assets, and securing data aren't just ideals, they're essential pillars of our commitment to excellence for our people, our partners, and our customers.
- We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty.
- Together we are Safely Powering Progress.
- Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.
- Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.