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About the Role

The Indigenous Community Wellness & Outreach Coordinator will support SOAHAC’s Indigenous Mobile Health Clinic at the London site, working alongside an interdisciplinary team to deliver accessible, culturally safe, and wholistic health and wellness services directly into communities. This role focuses on community outreach, client navigation, and coordinating mobile clinic operations.

Responsibilities

• Coordinate Mobile Health Clinic activities, including schedules, community locations, outreach, logistics and follow-up.
• Build and maintain respectful relationships with Indigenous individuals, families, communities and service partners.
• Support clients in navigating health, wellness, cultural, social and community services and facilitate appropriate referrals and connections.
• Coordinate non-clinical follow-up and help address barriers to accessing care and supports.
• Work collaboratively with Physicians, Nurse Practitioners and other SOAHAC programs to support coordinated and wholistic service delivery.
• Identify service gaps, emerging community needs and operational challenges and work collaboratively to support appropriate solutions.
• Maintain accurate and confidential documentation and contribute to program monitoring and service planning.
• Operate SOAHAC’s Mobile Health Clinic vehicle and support the safe transportation and setup of clinic supplies and equipment.

Requirements

• Post-secondary education in social services, health, Indigenous studies, community development, human services or a related field, or an equivalent combination of relevant education, training and experience.
• Experience in community outreach, client navigation, health or social services, Indigenous community services, service coordination or a related environment.
• Knowledge and understanding of Indigenous health and wellness, social determinants of health and barriers experienced by Indigenous individuals and communities in accessing services.
• Strong relationship-building, communication, organization, coordination and problem-solving skills.
• Ability to work independently and collaboratively within an interdisciplinary and community-based environment.
• Experience working with Indigenous individuals, families and/or communities is strongly preferred.
• A regulated health or social work designation is not required but considered an asset.
• Valid Ontario Driver’s “G” licence; clean driver’s abstract, as well as proof of personal auto insurance (must be insured for a minimum of three years and in good standing).
• Travel is a requirement of the position.
• Must meet SOAHAC’s requirements to operate organizational fleet vehicles and be able and willing to regularly operate the Mobile Health Clinic vehicle.
• First Aid/CPR certification required or willingness to obtain.
• Clean and current Vulnerable Sector Police Check as a condition of employment.
• Willingness to participate in Indigenous Cultural Safety Training, teachings and ceremonies.

Skills

• Community outreach
• Client navigation
• Health services
• Social services
• Indigenous community services
• Service coordination
• Relationship-building
• Communication
• Organization
• Coordination
• Problem-solving

Location

• London, ON

Work Type

• Full-time
• Permanent

Salary/Compensations

• $56,699 to $70,874 per year

Benefits

• Comprehensive health, dental, life insurance and more
• 3 weeks’ vacation
• 12 health days
• 3 personal days
• 5 spiritual/cultural days
• Professional development
• Birthday off
• HOOPP (defined benefit plan)

About the Company

• Southwest Ontario Aboriginal Health Access Centre (SOAHAC) is a diverse, dynamic, multiservice Indigenous health and wellness agency.
• We strive to provide quality, wholistic health services by sharing and promoting traditional and western health practices to enable people to live in a more balanced state of well-being.
• SOAHAC provides services to Indigenous people including those who live on and off reserve, status, non-status, Inuit, and Metis within the Southwest, Waterloo-Wellington and Erie St Clair regions.
• SOAHAC has a mandate of ensuring that health services are accessible, of high quality, and are culturally appropriate.
• It is SOAHAC’s objective to build health care capacity within Indigenous communities.

Equal Opportunity

• SOAHAC values diversity and is an equal opportunity employer; however, hiring preference will be given to qualified Indigenous applicants.
• SOAHAC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
• If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.