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About the Role
Exceptional Hospitality Starts with You. As a Waiter - Blue Boar Pub at Conrad London St. James, you will be responsible for spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special.
- Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence.
- Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly.
- Make sure the food service station is always fully stocked, clean, and organized.
- Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.
Requirements
- A positive attitude towards the job, customers and also your co-workers.
- A passion for learning new and varied skills and growing within our company.
- Flexibility of working hours.
- The energy to work in a fast-paced environment.
- Be the face of the Blue Boar Pub and follow our Service and Standards of Procedure.
- Strengthen and maintain product knowledge in order to be able to offer the highest customer experience.
- Help to maintain a clean and organised workplace and follow set up and break down procedures.
Location
- London
Work Type
- Full-time
Salary/Compensations
- £13.26 per hour plus an expected average annual service charge likely to be between £4000 - £5000
Benefits
- Competitive pay
- Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
- Food and beverage discounts – Receive 50% off food and beverage at participating outlets.
- Free meals on duty
- Generous holiday allowance – Enjoy 28 days' holiday including bank holidays, increasing with service.
- Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount.
- Pension scheme
- High street discounts – Access a range of exclusive savings through Perks at Work.
- Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).
- Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
- Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.
About the Company
- Conrad London St. James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalized service we offer our guests.
- The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
- Situated in the heart of Westminster, the Blue Boar Pub is a modern gastropub, with a particular focus on traditional tavern fayre.
- 300 meters away from the Houses of Parliament, we pride ourselves on our warm service with the walls adorned with plenty of original artwork, inspired by political satire, and like to consider ourselves a place with many regular customers, as well as the inevitable tourist trade.
- We were crowned as Regional winner for ‘Best Pub & Bar’ in London and County winner for Greater London.
- We have also been named the one to watch at the top 50 Gastro Pub Awards – an accolade that we take great pride in.
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
- Come for the job, stay for the career—and help us make every stay a little more magical.
- Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.