Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Financial Operations Manager (San Francisco) role.
Rezi rewrites your resume against Supporting Strategies's job description. Free.
Tailor your resume to this Financial Operations Manager (San Francisco) role.
Rezi rewrites your resume against Supporting Strategies's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Financial Operations Manager (San Francisco) posting at Supporting Strategies — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Financial Operations Manager (San Francisco) posting at Supporting Strategies — free, in seconds.
About the Role
This highly impactful, hands-on role utilizes client service management expertise and accounting knowledge to drive a positive client experience. Extensive management experience and the ability to develop a team will help continue to build Supporting Strategies’ reputation as a wonderfully unique place to work.
Responsibilities
- Demonstrate thorough understanding of professional accounting and bookkeeping practices and support the team in providing exceptional accounting and operational service to clients.
- Oversee client onboarding process for all assigned client engagements in accordance with defined process.
- Build trusted advisor relationships with client executives by gaining an in-depth understanding of their business needs and objectives to proactively identify issues and provide solutions.
- Implement the technology toolbox as applicable on all client engagements to drive efficiency and client value.
- Partner with members of the Talent Acquisition team and Managing Director to manage the hiring process for remote accountants.
- Orient and train newly assigned accountants in accordance with Supporting Strategies’ standard process.
- Provide ongoing coaching to deliver superior outsourced accounting and operational services.
- Review accountants’ work to ensure the highest quality of service to Supporting Strategies’ clients.
- Monitor team member performance by reviewing quality of work, adherence to protocols, timeliness of deliverables and adherence to client budgets.
- Provide coaching and feedback as needed.
- Schedule and lead annual performance reviews in accordance with defined process.
- Serve as a resource to all assigned team members for guidance on client tasks and/or resolution of client issues.
- Balance workflow by aligning client needs with teams’ expertise and capacity in accordance with predetermined budgets.
- Maintain profit margin for assigned clients and team.
Requirements
- Must be authorized to work in the U.S.
- Experience in a multi-client environment
- Experience working with small to mid-sized businesses
- Experience using QuickBooks or similar cloud-based accounting software for/in a professional organization.
- Confidence in learning and embracing new technology to solve issues.
- Willingness to follow established policies and procedures consistently and accurately.
- A passion for and sense of personal satisfaction in delighting clients and helping small businesses succeed.
- Ability to develop strong remote team and client relationships based on trust, accountability, integrity, and sharing of best practices.
- A dedicated distraction-free workspace with access to reliable, high-speed internet connection.
Skills
- Client service management
- Accounting knowledge
- Leadership skills
- Team development
Location
- Remote
Work Type
- Part-time
Experience Level
- 10+ years of related accounting experience
- 4+ years of hands-on management experience including hiring, training, and developing a highly engaged service-oriented team is highly preferred
Education Level
- Bachelor’s degree in Accounting, Finance or related field
Salary/Compensations
- $90,000—$100,000 USD
About the Company
- Empowering small business owners by taking accounting and operation support functions off their plates, allowing them to focus on their core business.
- Experienced professionals use cloud-based technology, virtual infrastructure, and proven processes to deliver a full suite of outsourced accounting services.
- Business growth has created fantastic opportunities for accountants who thrive on providing exceptional client service while seeking optimal work-life balance, as well as the strength of a Franchise network community of >700 employees and more than 100 offices across the U.S.
Equal Opportunity
- Supporting Strategies is deeply committed to creating a diverse and inclusive workforce. A diverse workforce is not just attained but is built upon a culture of inclusion and belonging. Supporting Strategies is an Equal Opportunity Employer.