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About the Role
Be involved in projects with our Mobility Operations Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.
Responsibilities
- Operate various computer-based traffic & freeway management systems to manage incidents on roadways and improve traffic conditions
- Monitor roadways via CCTV surveillance cameras and detection systems
- Monitor all Intelligent Transportation System (ITS) devices and computer equipment associated with the systems
- Perform routine daily checklist of all ITS devices and control room equipment
- Troubleshoot system failures and help maintain equipment ticket databases
- Post traveler information messages and check the accuracy and validity of the messages displayed on all Variable Message Signs (VMS)
- Enter incident information into Traveler Information Systems (TIS) using our Incident Management Portal (IMP)
- Familiarity with state-maintained roadways, comprehension of ITS device types, usage purposes, and locations of VMS and CCTV devices
- Skilled operation of all ITS equipment, computers and software(s) associated with ITS systems
- Utilize ITS equipment for incident management and travel time messaging, prioritizing traveler safety and quality of life
- Use of standard operating procedures (SOPs) to detect, dispatch, monitor, and document roadway incidents
- Coordinate with Joint Transportation Management Center (JTMC) partners as well as adjacent NYSDOT Region TMCs to coordinate resources for incidents that may affect regional travel
- Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP's Code of Conduct and related policies and procedures
- Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies
Requirements
- Ability to work in a fast-paced environment
- Ability to handle phone calls efficiently and professionally.
- Must be able to type at a minimum speed of 35 words per minute.
- Must have the ability to use digital roadway maps and have a working knowledge of roadway elements
- Ability to work a variety of shifts as assigned, including days, evenings, nights, weekends and holidays.
- Due to the nature of the position, short notice overtime may be required.
- Due to the demands of this position, outstanding attendance is required.
- All candidates must successfully pass a New York State Police (NYSP) Criminal History Background Check.
- The selected candidate must be authorized to work in the United States.
Skills
- MS Office applications
- spreadsheets
- databases
Location
- Long Island City, NY
Work Type
- Part Time
- Onsite
Experience Level
- 0-2 Years of experience
Education Level
- High school Diploma or equivalent
Salary/Compensations
- $33,200 - $54,780
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Disability coverage
- Life coverage
- Retirement savings
- Paid sick leave
- Paid vacation (or other personal time)
- Paid parental leave
- Paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
About the Company
- WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms.
- Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals.
- WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets.
- With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
- WSP provides a flexible and agile workplace model while meeting client needs.
- At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base.
- Your daily contributions to your team will be essential in meeting client objectives, goals and challenges.
Equal Opportunity
- WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.