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About the Role
The Solution Sales Manager will oversee market success of ServiceNow's MoveWorks product, which is built on the Service Management platform to create a single source of truth for enterprise processes. This role supports strategy and solution wins for specialty solution areas, adapting to engagement models and varying by solution area.
Responsibilities
- Support territory strategy and planning to improve vertical understanding, account use case targeting and execution.
- Provide input to AE during the account planning process based on territory strategy and recommendation.
- Ensure recommendation to territory strategy and account planning is aligned with Now Value principles.
- Support customers to envision the value of a digital transformation and support development of strategy by partnering with the account team, customer, and partners.
- Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model.
- Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle.
- Customize time allocation of responsibilities to the needs of the territory and account team and celebrate successes.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 5+ years knowledge on return on investment of specialty solutions area to lead solution win.
- Experience as an AE, or in alternative sales/customer service role.
- Understanding of business sales processes.
- Travel required: 30-50%.
Skills
- AI integration
- Workflow automation
- AI-driven insights analysis
- Sales strategy
- Account planning
- Digital transformation
- Sales coaching
Location
- EMEA - Europe, Middle East and Africa
Work Type
- Flexible
- Regular
Experience Level
- 5+ years
About the Company
- ServiceNow is building an AI-native culture where technology and talent are unstoppable together.
- ServiceNow's AI platform brings together any AI, any data, and any workflow, helping 85% of the Fortune 500® work smarter, faster, and better.
- The company was founded on the principle of freeing people from busywork to focus on meaningful work.
Equal Opportunity
- ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
- All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
- ServiceNow may be required to obtain export control approval from government authorities for certain individuals for positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR). All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.