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About the Role
The Manager, Outsourced Finance & Accounting manages the full-life cycle of assigned finance and accounting outsource engagements, including proposal development, staff oversight, work product review, and portfolio financial performance. This role is also responsible for client relationship management, financial reporting, recommendations, billing, and issue resolution.
Responsibilities
- Manages the full-life cycle of all assigned engagements by providing technical expertise in all areas within the finance and accounting function.
- Performs complete general ledger reconciliation including the entire balance sheet and applies accounting knowledge by properly recording transactions in a general ledger.
- Creates accounting records such as bill payments, client invoices, payroll, and others.
- Identifies and records adjustments.
- Produces accurate financial statements, and provides financial analysis.
- Understands client technology packages, their functions, and how they perform.
- Explains the purpose and value of system functions that a client may not be using.
- Identifies when a client is not using a technology package in a proper or efficient manner.
- Learns new technology quickly and applies it to engagements.
- Facilitates effective discovery meetings with clients to identify objectives and valued financial information.
- Designs integrated solutions that respond to specific client situations.
- Identifies when services outside of BSO should be included and describes what these services achieve and how they operate.
- Outlines solutions in a concise document and vets them internally.
- Accurately determines the cost of building a client solution.
- Calculates the benefit to a client in dollar terms of the solution.
- Proposes a fixed fee based on current scope for review by leadership.
- Formulates recommendations to client leadership on technical accounting issues, financial accounting policies and procedures, and financial management issues.
- Educates clients on how their finance and accounting needs will change as their business evolves.
- Helps clients identify areas of opportunity and future business needs.
- Periodically reviews solutions with clients to determine if it is still the right solution and recommends appropriate changes.
- Manages conflict and proactively engages senior leadership when conflict arises.
- Supports clients through business changes and helps to develop and execute the change management plan.
- Handles full-life cycle of all assigned engagements by providing technical management for all areas within the accounting function.
- Gathers information necessary from the client to execute on engagements.
- Maintains a running list of needed information and follows up to gather missing information.
- Organizes information so it is easily accessible for the team and the client.
- Creates, develops, and maintains strong business relationships with clients, both internal and external.
- Learns business development strategies and service offerings targeted for various industries.
- Ensures prospect and sales information is entered into CRM as appropriate.
- Recommends and designs solutions for clients.
- Evaluates clients for acceptance and develops statements of work based on proposed solutions.
- Develops exposure to industry teams and business development resources.
- Develops an awareness of the impact that different industries and service offerings have on the technical work and final deliverable.
- Participates in industry trade groups and networking events.
- Listens for and identifies new opportunities with existing clients, and communicates potential opportunities to leadership.
- Articulates the Advisory service offerings, as well as the broader firm, to a client, prospect, or contact.
- Understands and articulates AAO’s value proposition and understands the target market/client profile.
- Fosters a culture that embraces change and accountability.
- Identifies staff needs to develop analytics and forecasting skills.
- Ensures AAO Senior Associates and Associates are trained on all relevant software, processes, and resources.
- Participates in recruiting efforts for Associates and Senior Associates and assists with the new employee on-boarding process.
- Serves as a resource for Associates and Senior Associates.
- Creates a work plan following best practices of project management.
- Bills engagements in a timely and effective manner.
- Contributes to economic management matters such as forecasting and monitoring/managing to key metrics.
- Scopes new projects and constructs a fee estimate/budget.
- Oversees client satisfaction with quality of work products, assigned staff, and engagement performance.
- Ensures clients are billed timely in accordance with the SOW and follows AAO billing and collections best practices.
- Works with team to resolve any client billing issues.
- Supervises the day-to-day workload of BSO Senior Associates, Associates on assigned engagements and reviews work products.
- Supervises overall client engagement.
- Works with BSC personnel on applicable client engagements by reviewing work and providing feedback on final work product.
- Acts as a Career Advisor to AAO Senior Associates and Associates, as appropriate.
- Evaluates the performance of AAO Senior Associates and Associates and assists in developing goals and objectives to enhance professional development.
Requirements
- Bachelor’s degree in Accounting, Finance, Business or Economics, required
- Six (6) or more years of experience performing general accounting transactions and functions, required
- Proficient in the use of Microsoft Office Suite, specifically Excel, Word, and PowerPoint, required
- Excellent verbal and written communication skills
- Understands the finance and accounting functions generally performed by a business and common best practices/processes for how they operate, as well as how they interact.
- Understands other business imperatives/functions and how they can affect the finance and accounting functions.
- Uses this knowledge to analyze the current structure of a client and identify what services or processes may be inefficient or missing and where we can add value.
- Presents well in one-on-one and small group settings; presents well to all levels of management, internally and with clients.
- Projects confidence and expertise.
- Communicates in a clear and concise manner that emphasizes key points.
- Persuades others to their points of view.
- Self-aware – knows when an approach is not working and can change course immediately.
- Strong analytical and basic research skills.
- GAAP knowledge, financial statement presentation, and report writing.
- Solid organizational skills especially the ability to meet project deadlines with a focus on details.
- Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously, while focusing on quality, customer satisfaction and service delivery.
- Ability to successfully manage multiple tasks while working independently or within a group environment.
- Ability to act as the primary contact on assigned engagements and effectively manage a team of professionals including delegating work assignments as needed.
- Able to effectively manage a team of professionals and contribute to the professional development of assigned staff members, while delegating work assignments as needed.
- Interacts effectively with people at all organizational levels of the firm as well as the capability to build and maintain strong relationships with internal staff members and clients.
- Ability to travel up to 25% of the time
Skills
- Technical expertise in finance and accounting
- General ledger reconciliation
- Accounting knowledge
- Financial statement production and analysis
- Client relationship management
- Technology package utilization and understanding
- Discovery meeting facilitation
- Solution design and integration
- Cost determination and benefit calculation
- Client solution proposal
- Technical accounting issue recommendation
- Financial accounting policy and procedure recommendation
- Financial management issue recommendation
- Conflict management
- Change management planning and execution
- Business development strategies
- Client evaluation and acceptance
- Statement of work development
- Industry team collaboration
- Opportunity identification
- Service offering articulation
- Value proposition understanding
- Target market understanding
- Analytics and forecasting skill development
- Project management best practices
- Client billing and collections
- Fee estimation and budgeting
- Team supervision and work product review
- Career advising
- Performance evaluation
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Industry standard accounting software
- BDODrive platform software
- Intuit’s QuickBooks Online (QBO)
- Microsoft NAV
- Bill.com
- Industry recognized accounting research tools
- Basic research skills
- Organizational skills
- Delegation
Location
- California
- Colorado
- Hawaii
- Illinois
- Maryland
- Massachusetts
- Minnesota
- New Jersey
- NYC/Long Island/Westchester
- Ohio
- Vermont
- Washington
- Washington DC
Work Type
- Full-time
Experience Level
- Manager
- Six (6) or more years of experience performing general accounting transactions and functions
- Two (2) or more years of supervisory experience, preferred
- Experience working with outsourced and/or delivery center operations, preferred
- Consultative or business advisory experience, preferred
Education Level
- Bachelor’s degree in Accounting, Finance, Business or Economics
- MBA or other relevant advanced degree (Masters in Accountancy), preferred
Salary/Compensations
- California Range: $105,000 - $125,000
- Colorado Range: $100,000 - $125,000
- Hawaii Range: $105,000 - $125,000
- Illinois Range: $105,000 - $125,000
- Maryland Range: $105,000 - $125,000
- Massachusetts Range: $105,000 - $125,000
- Minnesota Range: $105,000 - $125,000
- New Jersey Range: $105,000 - $125,000
- NYC/Long Island/Westchester Range: $105,000 - $125,000
- Ohio Range: $105,000 - $125,000
- Vermont Range: $105,000 - $125,000
- Washington Range: $105,000 - $125,000
- Washington DC Range: $105,000 - $125,000
Benefits
- ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being.
- Qualified retirement plan
- Comprehensive compensation and Total Rewards benefits offerings
- BDO Total Rewards encompass more than traditional benefits.
About the Company
- At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed.
- Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.
- Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most.
- Our values guide how we bring that purpose to life each day.
- Together, they shape how we work with one another, serve our clients, and create meaningful impact.
- BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world.
- No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.
Equal Opportunity
- Equal Opportunity Employer, including disability/vets