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About the Role
You will play a critical role in scaling Anthropic's revenue by managing complex deals and developing standardized processes that balance speed with control. You'll work at the intersection of finance, sales, legal, and compliance teams to ensure our products reach customers to support Anthropic's rapid growth. Day-to-day, you'll quarterback complex deals through CPQ, contract management, and internal approvals. Over time, you'll also identify and drive improvements to the systems and workflows you operate in — embedding approved deal structures into Salesforce, improving CPQ configurations, and helping build the operational infrastructure that lets a lean team support enterprise deal volume at scale.
Responsibilities
- Quarterback deals through internal processes — CPQ quote-building, approval routing, contract execution — ensuring accurate, timely completion
- Own Anthropic’s deal-making execution processes, ensuring that all commercial workflows can seamlessly navigate internal processes
- Build AI-native tooling with internal teams to meaningfully scale our commercial processes
- Optimize operational workflows that reduce friction in the sales cycle and accelerate time-to-close
- Act as the bridge between Sales and supporting teams, maintaining contract and compliance management systems and ensuring agreement terms align with company standards
- Maintain visibility on high-priority deals, providing appropriate escalation paths when commercial terms require executive input
- Collaborate with Legal teams to validate that agreements reflect the correct commercial intent and approvals
- Track and analyze deal patterns to identify bottlenecks and propose data-driven improvements to our sales operations
- Maintain and improve deal documentation: approval policies, pricing guidelines, SKU guidance, and process playbooks
Requirements
- Comfortable both executing within existing systems (CPQ, SFDC, contract platforms) and improving those systems as you go
- Bring a detail-oriented, process-improvement mindset: you notice when something is manual or error-prone and you want to fix it
- Excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments
- Strong project management skills with experience juggling multiple critical initiatives
- Bias toward action and comfort operating in ambiguity
- Experience with CRM systems, CPQ tools, and contract management platforms
- Collaborative mindset and enjoy solving complex problems through cross-functional partnership
Skills
- Salesforce
- CPQ tools
- Contract management platforms
- Project management
- Communication
- Stakeholder management
Location
- San Francisco
Work Type
- Hybrid
Experience Level
- 3+ years of experience in deal desk, sales strategy, commercial operations, or related roles, preferably in a high-growth technology environment
- Experience with deal operations at companies with subscription and/or consumption-based business models
Education Level
- Bachelor’s degree or an equivalent combination of education, training, and/or experience
- A field relevant to the role as demonstrated through coursework, training, or professional experience
Salary/Compensations
- $190,000—$240,000 USD (On Target Earnings)
Benefits
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Visa sponsorship
About the Company
- Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
- We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
- Anthropic is a public benefit corporation headquartered in San Francisco.
Equal Opportunity
- We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.