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About the Role
The Client Analytics team at Bond drives strategy, uncovers insights, and enables data-driven decision-making for leading brands. As a Manager, Client Analytics, you will lead high-impact analytics engagements, manage and develop a team, and own the quality and execution of client deliverables.
Responsibilities
- Serve as a primary analytics point of contact for assigned client relationships, ensuring insights align with strategic business goals.
- Own the analytics roadmap for assigned clients, connecting analytics initiatives to business objectives and identifying priorities across current and future engagements.
- Design and execute analytics projects end to end, structuring approaches, managing scope, timelines, and quality to deliver high-impact solutions.
- Present findings to client stakeholders with a polished, professional delivery style, using data storytelling and visualization to drive business impact.
- Act as a trusted advisor by identifying opportunities where analytics can add value and proactively recommending solutions.
- Lead the development and application of advanced analytics models such as customer lifetime value, segmentation, propensity, financial forecasting, and attribution modeling.
- Translate complex analytical findings into clear business language that supports strategic decision-making and continuous optimization.
- Oversee report development and performance monitoring tools to support ongoing client success.
- Manage, mentor, and develop a team of analysts and consultants, providing coaching, feedback on deliverables, and support for professional growth.
- Set clear objectives for team members and support ongoing performance development.
- Build team capabilities across analytics, storytelling, and strategic thinking.
- Contribute to business development through proposal writing, pitch decks, and scoping, with a focus on showcasing the value of analytics.
- Support account growth by identifying expansion opportunities within existing engagements.
- Manage project-level resourcing and utilization to ensure efficient, high-quality delivery.
Requirements
- 6-8 years of experience in analytics, marketing consulting, loyalty strategy, or business/management consulting, ideally in a client-facing role.
- Demonstrated experience managing projects and leading or mentoring team members.
- Proven ability to present complex insights to both technical and non-technical audiences, including senior stakeholders.
- Comfortable leading client meetings, workshops, and presentations with a high level of professionalism and clarity.
- Strong interpersonal skills, with the ability to build rapport and influence cross-functional teams.
Skills
- SQL
- Python or R
- Snowflake (asset)
- Databricks (asset)
- Advanced analytics techniques (e.g., supervised/ unsupervised learning, statistical testing, simulation, optimization)
- Microsoft Excel
- Microsoft PowerPoint
- Data storytelling
- Data visualization
Location
- Remote
Work Type
- Hybrid work model
- Full-time
Experience Level
- Manager
Education Level
- Bachelor's degree in a related field required
- Master's degree preferred
Salary/Compensations
- $97,416.55 to $129,764.75 CAD annually
Benefits
- Hybrid work model
- Flexible vacation
- Social events
- Competitive healthcare and wellness benefits
- Medical
- Dental
- Vision
- Health Care Spending Account
- Employee Assistance Program
- Access to 24/7 virtual healthcare and/or consultation services
- Retirement planning assistance with company matching
- Access to learning programs
- Mentorship
- Stretch projects
- Internal mobility
- Recognition programs for individual and team achievements
- Peer-nominated awards
- Service anniversaries
About the Company
- Bond builds growth and loyalty for some of the world’s most recognized brands.
- Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.
Equal Opportunity
- We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.