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About the Role
To provide courteous and efficient table games service to guests in accordance with company standards and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.
Responsibilities
- Make every effort to ensure absolute guest satisfaction.
- Maintain security and accountability of funds entrusted by assuring and maintaining proper procedure according to company policy.
- Maintain performance standards; achieve and maintain 325 hands per hour for BJ; maintain adequately paced roulette game, 40-60 spins per hour.
- Endeavor to improve personal skills and abilities of an operational nature.
- Ensure all facilities and equipment are functioning properly within assigned area.
- Greet customers and see that players are properly hosted.
- Present self in a neat and professional manner in assigned uniform.
- Perform all duties in a positive and professional manner.
- Adhere to and enforce all policies and procedures.
- Perform all policies and procedures.
- Perform Floor Supervisor duties as assigned.
- Attend training classes as assigned by management.
- Read, understand and adhere to Iowa Gaming Rules and Regulations and Winnebago Tribe Gaming Rules and Regulations.
- Must be able to lift up to 50 lbs.
- Must be able to engage in repetitive hand and arm motion.
- Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.
Requirements
- High School diploma or GED required.
- Comprehensive computer skills.
- Previous money handling experience preferred.
- Must have excellent communications and presentation skills.
- Must have excellent mathematical skills.
- Must also complete the dealer training and/or on site audition.
- Six months to one year related experience or training.
- Good organizational and clerical skills required.
- Must be able to obtain gaming license.
- Bi-cultural experience preferred.
- Native American preference.
- Must have a telephone.
Skills
- Computer skills
- Money handling
- Communications skills
- Presentation skills
- Mathematical skills
- Organizational skills
- Clerical skills
Experience Level
- Six months to one year related experience or training
Education Level
- High School diploma or GED
Salary/Compensations
- Competitive salary
Benefits
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Help or transport service
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources