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About the Role
We are seeking a detail-oriented Patient Account Representative to support our Billing team with account verification, data processing, and patient information management. This individual will play a key role in ensuring patient account records are accurate, complete, and up to date by reviewing account information, researching missing details, communicating with patients, and updating records within internal systems.
Responsibilities
- Review and verify patient account information for accuracy and completeness.
- Process new information and updates into patient account systems.
- Utilize Microsoft Excel extensively to track, organize, and analyze account data.
- Research and obtain missing patient information using available resources and internal systems.
- Contact patients by phone to gather information needed to maintain accurate account records.
- Review paper reports and documentation and accurately enter updates into electronic systems.
- Maintain confidentiality and compliance with all applicable privacy and security requirements.
- Collaborate with billing and operational teams to resolve account discrepancies.
- Ensure timely and accurate processing of account updates and documentation.
- Perform additional administrative and data-entry tasks as needed.
Requirements
- Experience working within healthcare, patient accounts, medical billing, or revenue cycle environments.
- Experience handling sensitive or confidential information.
- Familiarity with electronic medical records (EMR) or patient account systems.
- Retail or customer service experience.
- Experience with Excel.
- Healthcare Background.
Skills
- Microsoft Excel
- Data Entry
- Account Verification
- Data Processing
- Patient Information Management
- Communication
- Confidentiality
- Compliance
- Problem Solving
Location
- Rochester, NY
Work Type
- Contract
- Onsite
Education Level
- Associate's Degree
Salary/Compensations
- $16.00 - $18.50/hr
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About the Company
- We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
- We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
Equal Opportunity
- The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.