Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Campus Hub Officer role.
Rezi rewrites your resume against The University of Law's job description. Free.
Tailor your resume to this Campus Hub Officer role.
Rezi rewrites your resume against The University of Law's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Campus Hub Officer posting at The University of Law — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Campus Hub Officer posting at The University of Law — free, in seconds.
About the Role
Our Campus Hub Officers are responsible for delivering a welcoming and supportive student service through the Campus Hub, whilst coordinating events and activities that enhance the student experience and connect students with the university community. The successful candidate will be contributing to the efficient running of the campus by working with the wider operational teams within the University to ensure that a first-class service is provided to all customers.
Responsibilities
- Support the Campus Hub Manager with events coordination (room bookings, catering, suppliers, risk assessments, set up, greeting students, registration)
- Assist with in person student enrolment and registration management (including late starters) and issue ID cards, delivering a positive welcome experience for all students
- Accurately triage and escalate any complex or personal support queries in line with the service management framework
- Help to promote and deliver on campus activities and events to include student inductions, welcome fairs, freshers’ fair, workshops, information sessions and on campus assessments
Requirements
- Experience providing frontline customer service or student support, ideally in a higher education or service environment
- Understanding of excellent customer service principles and the importance of a welcoming, inclusive student experience
- Excellent communication skills, both written and verbal, with the ability to explain information clearly and courteously to students and colleagues
- Experience handling face-to-face enquiries, ensuring professional and efficient resolution
- Ability to use initiative and problem-solve within established procedures, escalating appropriately when required
- Must be able to prove the right to work in the UK
Skills
- Customer service
- Student support
- Event coordination
- Communication skills
- Problem-solving
Location
- London
Work Type
- On-campus
- Full-time
Experience Level
- Entry level
Salary/Compensations
- £28,500
Benefits
- Generous annual leave entitlement of 30 days (pro rata) plus bank holidays
- Access to a wide range of staff and student discount platforms
- Private Medical Scheme and Life Assurance
- Contributory Pension Scheme
- Season Ticket Loans and Student Discounts
About the Company
- We are committed to ensuring our workforce is reflective of our diverse student population. We actively seek to increase representation across all backgrounds and identities, and we provide support and adjustments throughout the recruitment process.
Equal Opportunity
- Be part of a diverse and inclusive community