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About the Role
Hex helps thousands of teams explore, analyze, and act on their data every day. We're looking for an Expansion Account Executive (Commercial) to own a dedicated portfolio of existing SMB and Mid-Market customers, focusing on renewals and expansion opportunities. This is a chance to build a new sales function within a fast-growing company.
Responsibilities
- Own renewals and expansion across an assigned book of existing customers (accounts 6+ months past their first renewal, SMB and Mid-Market).
- Proactively surface expansion opportunities, including additional seats, new use cases, and upsells.
- Run forecast and pipeline management across the book of business.
- Partner with Sales Engineering and Customer Engineering for technical conversations with existing customers.
- Help define the Account Management playbook and territory model.
- Coordinate AE to AM handoffs for accounts moving into the assigned book.
Requirements
- 3+ years of experience owning a book of business in SaaS, including account management, renewals, or a customer success role with a commercial/quota component.
- Proven track record of driving expansion, not just retention, in existing accounts, ideally in technical or data-adjacent software.
- Comfortable being an early member of a new function with an undefined playbook.
- Ability to conduct commercial conversations and partner with SE/CE on technical aspects.
- Disciplined approach to pipeline and forecast hygiene across a large book of business.
- Enthusiasm for cross-functional partnership with Sales leadership, SEs, and AE teams.
Experience Level
- 3+ years
Salary/Compensations
- $200,000 - $215,000 OTE
Benefits
- Competitive total rewards package
- Market-benched salary & equity
- Comprehensive health benefits
- Flexible paid time off
About the Company
- Hex helps thousands of teams explore, analyze, and act on their data every day.
Equal Opportunity
- Hex Technologies uses AI-assisted tools as part of our application review process, including for resume screening and fraud detection. These tools help our team evaluate applications and verify applicant information. All AI-generated recommendations are reviewed by a member of our recruiting team before any hiring decision is made. No application is automatically rejected based solely on an AI tool's output.