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About the Role
We are looking for an organised, proactive and detail-focused HR Operations Officer to provide high-quality operational support across the employee lifecycle. This is a varied role at the heart of our HR team, helping to ensure our people processes, systems and data run smoothly and effectively.
Responsibilities
- Manage and maintain HR systems, supporting day-to-day administration, data integrity, user experience and process improvements.
- Administer employee benefits and liaise with relevant providers, colleagues and finance partners.
- Coordinate key employee lifecycle processes, including onboarding, probation, contractual changes, internal moves, remuneration review administration and offboarding.
- Provide recruitment coordination support, including interview scheduling, candidate communications and administration through the applicant tracking system.
- Act as a first point of contact for routine HR and payroll queries, ensuring responses are timely, accurate and helpful.
Requirements
- Experience in HR administration, HR operations or people coordination, ideally including payroll support and data validation.
- Confidence using HR systems and databases, with an interest in HR technology, systems development and continuous improvement.
- Strong organisational and administrative skills, with excellent attention to detail.
- Experience maintaining accurate records, producing reports and working with HR analytics.
Location
- St James's Square, London
Work Type
- Hybrid
- Full-time
- 12 month fixed-term contract
Salary/Compensations
- £38,000 per year
Benefits
- Approximately 37 days annual leave (including public holidays and Chatham House closure days)
- Pension salary exchange
- Employee assistance programme
- Parental leave
- Flexible working