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About the Role

The Senior Business Solutions Analyst plays an essential role in elevating the operational effectiveness of our businesses by utilizing their extensive experience and skills in business process transformation, data analysis, and business intelligence. Collaborating closely with operations teams, product owners, technical teams, and leadership, this individual is adept at drafting detailed business requirements and capturing intricate process flows. Their expertise ensures our initiatives are firmly grounded in a deep understanding of business operations and intelligence, while aligning with business needs and value.

Responsibilities

Provide detailed business requirements and ensure that they align with business needs.
Support technical teams with functional requirements documentation, bridging the gap between technical and business teams by adeptly translating business requirements to technical teams, conveying tech specifications to business stakeholders, and ensuring solutions meet business objectives.
Partner with business SMEs to deeply interrogate, understand, and document business processes and procedures.
Drive teams towards continuous process improvement and thorough documentation of procedures and policies.
Extract, interpret, and analyze data to generate actionable business insights.
Design and implement BI reports and dashboards, ensuring data accuracy and relevancy.
Collaborate with stakeholders to identify, define, and track key performance indicators, providing insights based on trends.
Construct and maintain management reports and dashboards to visualize KPIs and other critical metrics.
Cultivate a culture where business knowledge is sought, shared, and utilized across teams, mentoring peers and colleagues in deepening their expertise in the business domain.
Recommend resources and training as necessary.
Stay abreast of industry trends in data analytics, BI, and business process management.
Identify forward-thinking, data-driven solutions to enhance business operations and guide the team through design and implementation as a pivotal contributor.
Lead initiatives for the documentation of procedures and policies.
Drive teams toward standardization, process improvement, and a unified approach to business & data operations.
Communicate findings and recommendations to stakeholders and leadership.

Requirements

Capability to guide and mentor teams with robust business & data insights and business intelligence.
Sharp analytical and problem-solving skills with keen attention to detail.
Aptitude for making or directing informed decisions.
Demonstrated ability to ask strong, thought-provoking questions that challenge conventional thinking.
Skilled at engaging with business stakeholders to elicit deep insights, prompting them to re-evaluate and innovate their approaches to work.
Experience in harnessing, refining, and leveraging data analytics and business intelligence to shape and influence operational strategies.
Comprehensive understanding of industry trends, data analytics, business intelligence, and process transformation.
Qualified in transforming processes and documenting process flows.
Proven ability to drive teams toward innovative thinking to change and improve existing processes, ensuring efficiency and modernization.
Ability to convey complex business concepts to diverse audiences, foster collaborations, and navigate various levels of leadership.
Skilled in effectively communicating with and influencing key stakeholders to support proposed strategies, process improvements, and operational decisions, ensuring alignment with business priorities.
Can produce results autonomously but knows when to seek advice for complex challenges.
Skilled in fostering and maintaining strong, productive professional relationships.
Exceptional at planning, coordinating tasks, overseeing timelines, time management, and prioritizing activities to ensure successful completion of initiatives.
Agile in handling multiple simultaneous tasks with competing priorities and adapting to change swiftly.
Advanced skill with data visualization tools (e.g., Domo, Tableau, Power BI) and data analytics platforms (e.g., SQL, Python, R).
Comprehensive knowledge of business modeling, KPI tracking, and process documentation.
Advocacy for continuous learning and team collaboration culture.
7+ years as a Business/Solutions Analyst required, with experience in data analytics, business intelligence, process transformation and systems implementation, having an established background in bridging business requirements with technical solutions.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
CPG does not sponsor visas.

Skills

Business process transformation
Data analysis
Business intelligence
Business requirements gathering
Functional requirements documentation
Business process partnership
Data analytics
BI reports and dashboards
KPI development
Management reporting
Process improvement
Process documentation
Data visualization tools (e.g., Domo, Tableau, Power BI)
Data analytics platforms (e.g., SQL, Python, R)
Business modeling
KPI tracking
Continuous learning
Team collaboration

Location

Midtown Manhattan

Work Type

Hybrid
On-site (three days a week)

Experience Level

Senior
7+ years as a Business/Solutions Analyst

Education Level

Advanced degree preferred with a focus in Information Systems, Computer Science, Mathematics, or related fields.
A combination of education and experience will be considered.
Certifications in Business Analysis (e.g., CBAP, PMI-PBA) are preferred

Salary/Compensations

$110,000 - $143,000

Benefits

Medical (including Vision)
Dental
Core Benefits automatically provided to eligible employees: Employer funded defined benefit pension plan (five year vesting)
Employee Life Insurance
Spouse and Dependent Life Insurance
Accidental Death and Dismemberment (AD&D) Insurance
Short-Term Disability (STD) coverage
Long-Term Disability (LTD) coverage (elected as either pre-tax or after-tax)
Business Travel Accident Insurance
Worker’s Compensation
Employee Assistance Program
Retiree health insurance (eligible after 10 years)
Retiree life insurance
Elective Benefits available to eligible employees: 401(k) with matching contributions (immediate vesting)
Flexible Spending Accounts (FSAs)
Commuter Benefits
New York’s 529 College Savings Program (NY State residents)
Educational Assistance Program available to eligible employees
Parental Leave available to eligible employees
Time Off available to eligible employees: Vacation, Sick, Personal and Holidays
Discretionary annual incentive program

About the Company

Church Pension Group (CPG) is a financial services organization that serves the Episcopal Church.
CPG was founded in 1917 to provide pension benefits to eligible clergy of the Episcopal Church.
Since then, its mission has expanded to include life and disability insurance, health benefits, property & casualty insurance, and publishing.

Equal Opportunity

CPG is an equal opportunity employer.
We are committed to fair hiring practices and do not discriminate against job applicants or employees based on any protected characteristics.
We also celebrate diversity and are committed to creating an inclusive environment for all employees.