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About the Role

Ares is seeking an Associate for its Corporate Services Department in London. This role provides general services, managing facilities and office operations with a strong customer service focus.

Responsibilities

Monitor and respond to facilities helpdesk requests promptly and courteously.
Process and distribute incoming and outgoing mail, Fed Ex, and UPS packages.
Resolve courier-related discrepancies.
Manage inventory of common use items like office supplies, toner, and paper.
Perform general maintenance on copiers, printers, and fax machines.
Ensure copy room areas are clean, organized, and well-stocked.
Assist with compiling presentation materials (copying, scanning, printing, binding).
Handle sensitive and/or confidential documents and information.
Maintain communication with requestors regarding project updates and ETAs.
Provide assistance for large meeting set-ups, including light furniture moving.
Contact vendors for maintenance, service, and supplies.
Maintain external storage units.
Arrange desk setups for new hires and guests.
Perform ad hoc functions to provide quality and cost-effective services.
Work with internal and external groups to meet objectives.
Administer updates for Corporate Services International on AresConnect.
Assist with Health & Safety processes, including booking training and updating contacts.
Assist with DSE and Eye Care vouchers.
Administer Access Control and manage daily badge reports.
Assist Regional Lead with office moves, arranging and coordinating logistics.
Administer changes on Ares Maps for new joiners, leavers, or furniture changes.

Requirements

3-6+ years in a Corporate Services environment.
Knowledge of buildings, maintenance, and service.
Experience liaising with clients, tenants, consultants, and local authorities.
Experience managing third-party contractors (in-house and externally).
Exceptional customer service skills with enthusiasm and flexibility.
Adept at managing multiple tasks in a fast-paced environment with the ability to think ahead.
Outstanding interpersonal and communication skills, with the ability to interface effectively with personnel at all levels.
Demonstrates dependability, excellent organizational skills, business maturity, enthusiasm, and a positive attitude.
Highly motivated work ethic, with the ability to recognize when a job needs to be done and the capability to do it completely, assuming responsibility for total quality.
Ability to handle office services duties and day-to-day issues independently, assuming responsibility without direct supervision.
Proficiency in MS Office.
Able to lift upwards of 50lbs+.

Skills

Customer service
Facilities management
Office services
Inventory management
MS Office proficiency

Location

London

Work Type

Full-time

Experience Level

Associate

About the Company

Over the last 20 years, Ares’ success has been driven by our people and our culture.
Our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy.
Our purpose is to be a catalyst for shared prosperity and a better future.
Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.