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About the Role
The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
Responsibilities
- Deploy and operate new data center infrastructure across teams.
- Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
- Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues managed in accordance with Google security standards.
- Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions.
Requirements
- Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
- Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
- Experience with networking protocols.
- Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Skills
- Server hardware maintenance/repair
- Server hardware troubleshooting/diagnosing
- Advanced networking knowledge
- Basic topology understanding
- Basic protocol understanding
- Advanced level Linux skills
- Linux installation
- Linux systems administration
- Linux troubleshooting
- Communicate in English fluently
Education Level
- Bachelor's degree or equivalent practical experience.
About the Company
- Google isn't just a software company.
- The Technical Infrastructure team develops and maintains our data centers and builds the next generation of Google platforms, making Google's product portfolio possible.
- We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them.
- We keep our networks up and running, ensuring our users have the best and fastest experience possible.