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About the Role
This role is responsible for the oversight of our SAP technical and security environment, ensuring the platform remains stable, secure, and well-supported across the wider SAP landscape. You will lead the team responsible for configuring, monitoring, tuning, and troubleshooting the SAP technical environment, while also overseeing the delivery of SAP Security support and services. A key part of the role will be ensuring effective role administration and Segregation of Duties adherence, providing strong technical leadership and helping us to maintain a secure, resilient, and well-governed SAP environment.
Responsibilities
- Lead and support the SAP Basis and Security workstreams, including oversight of the offshore team, ensuring activity is aligned with our Technology Strategy, agreed standards and best practice.
- Maintain and optimise the SAP environment across ECC, BTP and Solution Manager, ensuring strong system performance, availability and stability.
- Manage SAP transports, client administration and technical changes in line with PRH change-management processes and controls.
- Monitor the health of SAP systems, proactively identifying and resolving issues across areas including work processes, logs, dumps, locks, traces, interfaces and capacity.
- Work closely with database and infrastructure teams on upgrades, maintenance, performance, storage, backup and recovery.
- Plan and support SAP upgrades, kernel updates and other maintenance activity, including out-of-hours go-live or upgrade support where required.
- Maintain accurate technical documentation across SAP systems and interfaces, whilst ensuring appropriate evidence is available for audit and compliance purposes.
- Lead the resolution of complex technical issues, providing clear options and recommendations where appropriate.
- Mentor and guide the Basis and Security team, whilst providing clear status updates to management and supporting effective service management practices.
Requirements
- Significant experience of SAP Basis support and project delivery, including installations, upgrades and migrations.
- People management experience, with the ability to lead, support and develop a technical team.
- Strong SAP Security and Authorisations experience.
- Relevant experience of SAP BTP and GRC.
- Experience working with Windows Server environments, including Microsoft Clustering.
- Experience of SQL Server-based systems.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
- Good written and verbal communication skills, with the ability to work effectively with technical and non-technical stakeholders.
- Experience of SAP Signavio.
- Experience working with Okta in an SAP environment.
- Experience of Automic.
- Professional SAP Basis certification.
Skills
- SAP Basis
- SAP Security
- SAP BTP
- SAP GRC
- Windows Server
- Microsoft Clustering
- SQL Server
- SAP Signavio
- Okta
- Automic
Location
- Embassy Gardens, London
Work Type
- Permanent
- Hybrid
Experience Level
- Experienced
Education Level
- Professional SAP Basis certification
Salary/Compensations
- c.£70,000
Benefits
- Generous bonus scheme
About the Company
- We have an exciting opportunity for an experienced SAP Basis Lead to join our Technology team here at Penguin.
- The Technology team provides expertise and effective solutions to Penguin Random House. We integrate flexibility and agility which supports our consistent way of working. We set ourselves up for success by holding ourselves accountable and welcoming change. Each member of the Technology team brings skill and initiative to their role; we take personal ownership within a one team culture, working collaboratively to meet expectations from our stakeholders who trust us to deliver.
Equal Opportunity
- As a Disability Confident Committed organisation, we offer interviews to candidates with a disability who meet the essential criteria for the role, and opt-in on their application form.
- We celebrate creativity and diverse perspectives, so please be yourself! While we recognise AI tools can be helpful, we recommend using them thoughtfully to ensure your responses reflect you.