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About the Role
Reporting to the Registrar, the SIS and Operations Specialist supports the Registrar’s Office with the execution, auditing, planning, process review, and evaluation of all aspects related to initiating and completing functions. This position will also assist with the maintenance, monitoring, and improvement of the SIS (Jenzabar) functions.
Responsibilities
- Perform general office duties including data entry, assisting students during registration, greeting visitors, and answering phones.
- Serve as an administrator for the Jenzabar SIS, managing system configurations, maintenance, optimization, and ongoing enhancements.
- Maintain Jenzabar functionality including reports, rules, permissions, and automations.
- Lead the continuous assessment and optimization of Jenzabar functionality by researching new features, best practices, and system enhancements.
- Monitor, troubleshoot, and resolve complex system, integration, and data issues across Jenzabar.
- Establish and maintain Registrar standards through regular auditing, ensuring accuracy and reconciliation of registration, graduation, and enrollment data.
- Collaborate with Information Technology, Applications Development, Institutional Research, Student Financial Services, and Admissions on system enhancements, integrations, and strategic initiatives.
- Develop documentation, standard operating procedures, and training materials for Jenzabar users.
- Perform other duties as assigned.
Requirements
- Must be authorized to work in the United States.
- Demonstrated experience managing data, processes, and systems in a complex, collaborative environment.
Skills
- Strong analytical and problem-solving skills with high attention to detail.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong written, verbal, and interpersonal communication skills.
- Ability to train team members on SIS functions and proper use.
- Ability to collaborate effectively across departments and functional areas.
- Proficiency with Microsoft Excel and Word.
- Accurate and efficient data input skills with an eye for detail.
- Comfortable learning and adapting to new technologies and software.
- Experience working in a highly collaborative diverse environment with the ability to maintain confidentiality of data.
- Maintain a broad knowledge base about the College, its programs, and opportunities.
Location
- Onsite
Work Type
- Full Time
- Onsite
Experience Level
- Minimum of 2 years of experience in Higher Education, Registrar, or Jenzabar data operations preferred.
Education Level
- Bachelor’s degree.
Benefits
- Medical
- Dental
- Vision
- 403(b) Retirement Plan (Pre-Tax & Roth Options)
- 403(b) Employer Match
- Generous Paid Time Off
- Paid Holidays
- EAP
- Voluntary Life
- Voluntary AD&D
- Voluntary Hospital Insurance
- Voluntary Critical Illness Insurance
- Flexible Spending Accounts – Health, Dependent Care
- College Paid Life Insurance
- College Paid Long Term Disability
- Tuition Remission – Self and Dependents
- Tuition Exchange Program
About the Company
- Mount Saint Mary College is an Equal Opportunity Employer committed to creating an inclusive and diverse workplace.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
- We actively encourage applications from individuals of all backgrounds, experiences, and perspectives.