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About the Role

The Sales Solutions Engineer Manager provides technical and functional support for sales channel engagements, blending technical expertise with sales skills to deliver innovative payment solutions. This role facilitates the technical conduit between the Sales team and clients during both pre-sales and post-sales to effectively deliver products that meet client needs.

Responsibilities

Builds strong relationships with internal teams, external partners, and merchants.
Partners with sales teams to identify opportunities and provide technical expertise to win business in the U.S. payments market.
Designs tailored solutions for clients by leveraging a deep understanding of U.S. payment systems, including card networks, real-time payments, and mobile wallets.
Articulates ideal states by understanding the interaction between commerce platforms, payment gateways and orchestration layers, tokenization systems, and payment services providers.
Develops and presents payment solutions that align with client needs and integrate seamlessly with ecommerce platforms and the Paze digital wallet.
Conducts technical presentations, workshops, and demonstrations to educate clients on payment workflows, compliance requirements, and system capabilities.
Creates comprehensive solution documentation, technical guides, and proposals tailored to client use cases.
Defines, monitors, and reviews sales solutions engineering objectives to ensure alignment with business goals and operational success.
Works with leadership to develop action plans to support the rapid growth of the Paze organization.
Acts as a communications channel between observable market trends and the Product team.
Complies with all security policies and procedures to maintain system and data confidentiality, integrity, and availability.

Requirements

Independently possess the eligibility to work in the United States for any employer at the date of hire.
Position is ineligible for employment Visa sponsorship.
Bachelor's degree in business, finance, engineering or other related field depending on the assigned area.
8+ years of experience in solutions engineering, sales engineering, or technical consulting within the U.S. payments or fintech industry.
Prior experience in sales or customer relationship management.
Proficiency with APIs, SDKs, cloud platforms, and ecommerce integrations.
Familiarity with platforms such as Shopify, Magento, or Salesforce Commerce Cloud is a plus.
Strong understanding of U.S. payments regulations, including PCI-DSS, AML, KYC, and other compliance standards.
Exceptional ability to translate complex payment solutions into clear, actionable insights for technical and non-technical stakeholders.
Proven ability to diagnose challenges in payment systems and architect scalable solutions.
Ability to operate in start-up mode to help scale Paze acceptance.
Track record of building relationships, influencing client decision-making, and achieving sales targets.
Effective interpersonal, presentation and communication skills.
Ability to collaborate and communicate effectively in a fast-paced, dynamic, and hyper-growth environment.
Travel up to 25%.
Must pass a drug screen and background check.
Certifications in payments or fintech (e.g., Certified Payments Professional, PCI Professional) are preferred.
Experience with real-time payments or emerging technologies in the U.S. payments space is preferred.
Familiarity with fraud prevention and risk management tools in ecommerce is preferred.
In-depth knowledge of U.S. payment networks digital wallets (e.g., Apple Pay, Google Pay), and payment gateway technologies for Paze is required.

Skills

Technical expertise
Sales skills
Payment technologies
Regulatory requirements
Integration best practices
U.S. payment systems
Card networks
Real-time payments
Mobile wallets
Commerce platforms
Payment gateways
Orchestration layers
Tokenization systems
Payment services providers
Ecommerce platforms
Paze digital wallet
APIs
SDKs
Cloud platforms
Ecommerce integrations
Shopify
Magento
Salesforce Commerce Cloud
PCI-DSS
AML
KYC
Fraud prevention
Risk management tools
Apple Pay
Google Pay
Payment gateway technologies
Interpersonal skills
Presentation skills
Communication skills

Location

Scottsdale
San Francisco
Chicago
New York
Phoenix, AZ

Work Type

Hybrid
Full-time

Experience Level

8+ years of experience in solutions engineering, sales engineering, or technical consulting within the U.S. payments or fintech industry.

Education Level

Bachelor's degree in business, finance, engineering or other related field

Salary/Compensations

$117,000-$143,000 (Phoenix, AZ/ Chicago, IL)
$125,000 - $156,000 (New York, NY/ San Francisco, CA)

Benefits

Discretionary incentive plan
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans
Company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

About the Company

Early Warning has powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and more.
As a trusted name in payments, they partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Equal Opportunity

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws.
The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.