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About the Role

We are seeking 15 Technicians to support our client in Dallas, Texas and Buffalo, NY, with candidates able to travel between locations. These are fully onsite positions with availability across AM, afternoon, and PM shifts. In this role, Technicians will work a rotating schedule of five consecutive days, averaging 160 hours over each four-week period, while ensuring adequate time off between scheduled workdays. Candidates must be able to reliably commute to and work onsite at client locations throughout the Buffalo area. Flexibility to work assigned shifts and travel between local sites as needed is required. As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes.

Responsibilities

Receive and validate rack-scale equipment against deployment documentation, shipment details, and site intake procedures.
Inspect racks, doors, frames, fittings, labels, and visible internal components for shipping damage, missing parts, defects, or other deployment blockers.
Document and escalate exceptions promptly so damaged, incomplete, or nonconforming equipment is identified before power-on or engineering validation begins.
Check for visible signs of leakage, improper connections, abnormal conditions, or safety concerns and communicate findings before equipment is placed into service.
Connect limited, directed control cables as instructed, ensuring cabling is secure, organized, and aligned with deployment guidance.
Assist with initial power-up coordination, observe for obvious hardware or environmental issues, and confirm the rack is ready for engineering monitoring and next-step direction.
Coordinate closely with engineers, site leads, and onsite operations teams during bring-up; provide real-time status updates and support additional guided physical or configuration checks as directed.
Install and remove SD cards on the cabinet, including work in tight or restricted locations when required.
Follow all documented safety, compliance, access, cleanliness, lockout/startup, and equipment handling requirements for the site.

Requirements

Ability to follow established procedures with precision while maintaining awareness of safety, quality, and equipment protection requirements.
Comfort performing hands-on technical work in a data center or similar controlled equipment environment.
Ability and willingness to be in an active construction site wearing PPE gear and obtaining OSHA10 Certification
Self-motivated to manage priorities in a rapid changing environment.
Strong communication skills and ability to work effectively with remote engineering teams, onsite operations teams, and deployment leads during time-sensitive activities.
Reliable attention to detail and ability to document issues, validation observations, and directed troubleshooting outcomes.
Ability to work 24x7 shift-based coverage, including various shifts, weekends, holidays, and 365-day operational support as required with overtime options

Skills

Servers
Data centers
IT infrastructure

Location

Dallas, Texas
Buffalo, NY

Work Type

Fully onsite
Travel required

Experience Level

Entry level

Salary/Compensations

$46,080 to $82,680 (U.S.)
$55,320 to $99,240 (California - San Francisco Bay Area)
$50,640 to $90,960 (California - All Other)
$46,080 to $82,680 (Colorado)
$46,080 to $90,960 (Massachusetts)
$55,320 to $99,240 (New York City)
$50,640 to $90,960 (Washington)
$50,640 to $90,960 (Washington DC)

Benefits

Medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off
Discretionary annual bonus program
Extensive and diverse technical trainings
Free certifications

About the Company

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.
We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
For our people—Kyndryls—that means doing purposeful work that powers human progress.
Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities.
We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences.
We believe in growth, and we’re excited to see what you can bring.
At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging.
That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers.
This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.
That’s The Kyndryl Way.
Your career with us isn’t just a job—it’s an adventure with purpose.
We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow.
Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day.
You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey.
With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve.
You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences.
And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that.
Ready to make an impact? Join us and help shape what’s next.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.