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About the Role
Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.
Responsibilities
- Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
- Accurately and efficiently process customer transactions while following all policies and procedures.
- Identify customer needs and refer them to colleagues for additional financial solutions.
- Promote current offers, products, and services that benefit customers.
- Answer questions and resolve customer concerns with professionalism and care.
- Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
- Demonstrate and educate customers on digital and self-service banking tools.
- Collaborate with team members across multiple branches to ensure seamless service.
- Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act.
- Responsible for reporting suspicious activity to Financial Intelligence.
- Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
- Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.
Requirements
- High school diploma or equivalent combination of education and experience
- Up to 2 years of demonstrated customer service experience
- Associated Bank conducts a thorough background check on all new hires.
Skills
- Retail banking
- Cash handling
- Financial services
- Digital and self-service banking tools
Location
- Wisconsin
- Illinois
- Minnesota
- Missouri
Work Type
- Full-time
Experience Level
- Up to 2 years
Education Level
- High school diploma or equivalent
Salary/Compensations
- $17.00 - $22.96 per hour
Benefits
- Retirement savings including both 401(k) and Pension plans.
- Paid time off to volunteer in your community.
- Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
- Competitive salaries with professional development and advancement opportunities.
- Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
- Personal banking, loan, investment and insurance benefits.
About the Company
- Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.
Equal Opportunity
- Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
- Associated Banc-Corp participates in the E-Verify Program.
- Associated Bank is Pay Transparency compliant.