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About the Role

GTM Systems owns the tech stack behind 360Learning's commercial engine, aiming to make go-to-market faster, smarter, and more effective. This role is for someone who loves working at the intersection of product, systems, AI, and go-to-market strategy, turning ambiguous business problems into reliable, scalable products.

Responsibilities

Own the internal AI operating model for GTM, including skills, agent evaluations, cost, adoption, and ROI.
Act as customer zero for AI, identifying and productizing successful AI applications for other functions.
Own the long-term design of the GTM stack (CRM, marketing automation, CS tooling), making build vs. buy decisions.
Prioritize company initiatives by identifying optimal solutions and assessing cost and feasibility.
Lead and coach five senior Individual Contributors across Salesforce, marketing/BDR, CS systems, and web ops.
Set and maintain high standards for documentation, testing, and deployment.
Manage vendor relationships end-to-end, including evaluations, reviews, and renewals.
Partner with leaders in Data, Enablement, Security, Finance, and commercial functions.
Drive adoption and change management for new GTM capabilities across distributed teams.
Know the team, stack, and cross-functional leaders within the first month.
Understand main business challenges and opportunities for each GTM function within the first month.
Own the team's current quarterly objectives and routines within the first month.
Execute one major cross-functional change from plan to completion within three months.
Own the full vendor-renewal cycle across the commercial stack within three months.
Co-write next quarter's objectives with performance and enablement teams within six months.
Ship at least one AI agent that monitors business data and interacts with users autonomously within six months.
Develop a 12-18 month roadmap for systems infrastructure, ways of working, and AI portfolio within six months.
Quantify the capacity reinvested by the commercial organization due to team's contributions within twelve months.
Establish a development path with each team member within twelve months.
Ensure the team is recognized as the company's reference for AI-native operations within twelve months.

Requirements

5+ years of experience in GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS, or a related field like technical product management or consulting.
Ability to translate ambiguous business problems into reliable, scalable tooling.
Proficiency in modern GTM systems including Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing, or customer lifecycle tools.
Experience building with modern AI tooling such as agents, plugins, or skills on top of LLMs, connectors to business systems, and evaluation frameworks.
Skills in defining KPIs, running experiments, and using data for prioritization and impact measurement.
Strong strategic alignment and executive communication abilities.
Experience thriving in ambiguous, fast-moving environments.
Ability to run vendor evaluations end-to-end.
Capacity to set and maintain standards for documentation, testing, and deployment while coaching senior ICs.
Fluent English (US/UK) / B2 level or equivalent (FR).

Skills

GTM systems
Agentic/AI workflow products
Revenue technology
Enterprise SaaS
Technical product management
Consulting
AI
Salesforce
Marketing automation
Enrichment tools
Routing tools
Attribution tools
Lead-to-quote systems
Billing systems
Customer lifecycle tools
LLMs
KPI definition
Experimentation
Data analysis
Strategic alignment
Executive communication
Change management
Vendor management
Documentation
Testing
Deployment
Coaching

Location

Total work from home possible anywhere in Germany

Work Type

Work From Home
Total work from home

Experience Level

5+ years

Salary/Compensations

Base salary, a variable component and equity

Benefits

Work From Home perks
Medical insurance
Gym subscription
1 month parental leave for the second parent

About the Company

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth.
With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training.
360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations.
Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Equal Opportunity

Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion.
Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate.
Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment.
We want to learn from and with you!