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About the Role
The care coordinator is responsible for coordinating all aspects of an individual's care, including health and behavioral healthcare, community supports, and other services to meet their needs. This role takes a holistic approach to care by utilizing core service standards and leveraging Health Information Technology (HIT) to link services.
Responsibilities
- Completes required assessments using person-centered planning techniques.
- Gathers and incorporates all relevant assessments.
- Develops a comprehensive, person-centered Life Plan with the individual, their support circle, and service provider team.
- Supports the individual in directing the planning process to ensure informed decisions and choices.
- Reviews the Life Plan with the individual’s interdisciplinary team annually and after any life-changing event.
- Coordinates all aspects of an individual’s care.
- Manages a tiered caseload, tailoring services to individual needs.
- Completes program enrollment and eligibility documentation.
- Secures consents and authorizations to share information.
- Develops and maintains appropriate records.
- Completes and reviews necessary paperwork for case files and reports.
- Completes documentation and billing in a timely manner.
- Meets with individuals in their homes, physician/provider offices, and other public places to conduct assessments and provide services.
- Accompanies individuals to appointments.
- Collaborates with providers and service support team members.
- Initiates incident reports and follows up to ensure compliance.
- Monitors individual satisfaction with supports and services.
- Ensures case files are in compliance with regulations and policy.
- Provides quality-driven, cost-effective, culturally appropriate services.
- Commits to a respectful, just, and supportive environment for individuals and team members.
- Performs other duties as necessary or assigned.
Requirements
- A valid New York State driver’s license is required. If residing in a bordering state, a valid driver’s license from that state is acceptable for employment in New York.
Skills
- Knowledge of developmental disabilities, chronic disease and social determinants of health.
- Strong knowledge of OPWDD funded services and supports.
- Experience with motivational interviewing.
- Experience writing SMART goals.
- Knowledge of person-centered planning regulations.
- Ability to build relationships and effectively communicate.
- Encourages community integration.
- Demonstrates cultural competence.
- Demonstrates ethical and professional responsibilities and boundaries.
- Demonstrates capacity to use Health Information Technology to link services and facilitate communication.
- Knowledge of confidentiality regulations.
- Organizational and time management skills.
- Ability to prioritize.
- Proactively approaches professional responsibilities.
- Completes work in a timely manner.
Location
- West Seneca, NY
- Cattaraugus County
Work Type
- Hybrid Schedule
- Onsite (first 90 days)
Experience Level
- 2 years relevant experience (with Bachelor's or RN)
- 1 year relevant experience (with Master's)
Education Level
- Bachelor’s degree
- Licensed Registered Nurse
- Master’s degree
Benefits
- 20 Days of paid time off (PTO) in the first year, increasing to 25 Days in the second year
- 13 Paid Holidays
- Comprehensive health insurance plans (Medical, Dental & Vision)
- 401(k) with company match (50% of the first 6% up to 3%)
- Company-paid basic life insurance
- Company-paid long-term disability
- Lifestyle Spending Account ($500 for wellness eligible expenses)
- Employee Discount and Wellness Programs (3 paid hours per week for exercise, volunteering or personal wellness)
- Professional development opportunities (mentorship program, ongoing coaching)
- New Employee Orientation (NEO)
About the Company
- Person Centered Services makes a difference in the lives of people with intellectual and developmental disabilities.
Equal Opportunity
- Person Centered Services has a commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions including, but not limited to, those such as staff selection, performance evaluation, administration of benefits, working conditions, staff programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical hereditary cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.