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About the Role
Kaseya is seeking a proactive, results-oriented Account Manager to accelerate their career in software sales. This role offers ample advancement opportunities and executive support within a consultative sales culture. You will engage with clients to understand their needs, identify cross-sell and upsell opportunities, and drive revenue growth by leveraging additional features or services.
Responsibilities
- Proactively engage with clients to understand their evolving needs and business objectives.
- Learn about client businesses and initiate regular communications to anticipate challenges.
- Provide pre-emptive solutions to enhance customer experience.
- Partner closely with customers to identify cross-sell and upsell opportunities.
- Leverage additional features or services to drive revenue growth.
- Identify expansion opportunities within existing accounts and align strategies for mutual success.
- Monitor usage metrics and proactively address potential adoption hurdles.
- Adhere to sales checklists, processes, and timelines to effectively execute cross-sell, upsell, and expansion strategies.
- Develop an understanding of products and their integrations to propose value to customers.
- Proactively educate customers on new features, updates, and best practices.
- Provide personalized sessions to ensure customers optimize the full potential of IT Complete.
- Collaborate with specialists and other teams to engage customers in product value and drive sales.
- Collaborate cross-functionally to support teams in addressing customer needs.
- Act as the voice of the customer to influence continuous improvements.
- Participate in proactive meetings to align strategies and enhance customer experiences.
- Support the onboarding process for new clients.
- Drive proactive product adoption through tailored strategies and action plans.
- Create weekly, monthly, and rolling 6-week sales forecasts.
Requirements
- Fluent in Dutch
- 1-2 years’ experience in sales
- Driven, passionate about sales, and eager to earn significant sales commissions
- Exceptional inside sales experience in a metrics-driven, fast-paced sales environment
- Proven track record of crushing sales goals
- A motivated, coachable, and competitive go-getter
- A resilient achiever driven to win and excel
- An energetic team player with exceptional organizational, interpersonal, and communication skills
- Exposure to CRM applications (Salesforce) to successfully manage leads, opportunities, and accounts
Skills
- Sales
- Inside Sales
- CRM
- Salesforce
- Communication
- Interpersonal Skills
- Organizational Skills
Experience Level
- 1-2 years’ experience in sales
About the Company
- Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide.
- Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
- Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint.
- Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
- Founded in 2000, Kaseya was built by builders - and we're still building.
- We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material.
- At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
- We're building teams that grow, perform, and make an impact.
- If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
- At Kaseya, we don't just raise the bar. We build it.
- Kaseya empowers customers' efficiency, profitability, and success through its award-winning IT Complete™ platform of products and solutions, driving its hyper-growth trajectory.
Equal Opportunity
- Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.