Flooring Associate at J.D. Irving, Limited | CA | Rezi

Flooring Associate at J.D. Irving, Limited

Flooring Associate

J.D. Irving, Limited · CA

6 days ago

Flooring Associate

J.D. Irving, Limited · CA

7 days ago
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About the Role

As a Sales Associate, you will help customers understand their needs and assist them in selecting the right products. You will make recommendations that solve customer problems and enhance their shopping experience. This position focuses on sales, customer service, and product knowledge within the flooring department, with cross-training in other departments.

Responsibilities

  • Drive sales through customer engagement, suggestive selling, and product knowledge sharing.
  • Clarify customer needs and guide them to the best solutions for their projects.
  • Maintain knowledge of current sales and promotions.
  • Take initiative and confidently direct customer interactions.
  • Produce quotes and material lists, and follow up.
  • Demonstrate high standards of safety and customer service.
  • Resolve customer challenges quickly and efficiently.
  • Continually learn about products and market conditions.

Requirements

  • Excellent communication and team player skills.
  • Sales and customer service experience.
  • High attention to detail.
  • Ability to lift 55 lbs.
  • Ability to work days, evenings, and weekends on a rotating shift basis.
  • Ability to learn and operate the applicable computer system (D365) for order processing.
  • Grade 12 diploma or equivalent required.

Skills

  • Sales
  • Customer Service
  • Product Knowledge
  • Communication
  • Teamwork
  • Attention to Detail
  • Problem Solving
  • Computer Operation (D365)

Location

  • Atlantic Canada
  • Eastern Canada
  • USA

Work Type

  • Full-time
  • Rotating shifts

Experience Level

  • Entry Level

Education Level

  • Grade 12 diploma or equivalent

About the Company

  • Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada and the USA with a team of 20,000 employees. JDI fosters a dynamic team environment with a culture that nurtures talent and creates an inclusive workplace, offering career growth across various operating divisions.
  • Kent is the largest retail building supply chain in Atlantic Canada with 48 locations and an ecommerce website. Their mission is to be the best source of home improvement products through superior customer service, quality products, and great prices. They employ over 3,700 people and focus on developing their people, promoting continuous improvement and innovation.

Equal Opportunity

  • We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
  • We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
  • Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.