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About the Role

This role involves influencing decisions as an advisor or counsel and establishing overall business or technical strategy. A Director spends significant time on strategy and influencing decision-making at the executive level.

Responsibilities

Act as an advisor or counsel to influence decisions.
Establish overall business or technical strategy for sales development.
Spend significant time on strategic planning.
Influence decision-making at the executive level.
Drive the long-term success strategy of the sales development function.
Collaborate with regional Small and Medium Business stakeholders to drive and influence key projects and initiatives impacting the UK Small and Medium Business portfolio.
Serve as a primary representative of PayPal to partners, prospects, merchants, and others in the market.
Collaborate with diverse internal teams and partners across marketing, product, sales, servicing, finance, and more.
Build and own the Small and Medium Business commercial plan to achieve KPIs across acquisition, engagement, and retention, as well as Revenue and Transaction Margin (TM) targets.
Develop and execute global and local commercial priorities in partnership with key functional stakeholders.
Be accountable for Revenue and TM targets across initiatives and represent the segment in market operating reviews and broader global forums.
Understand the UK Small and Medium Business business end to end across multiple domains (e.g., Product, Marketing, Sales, Service) using data, competitor, and qualitative insights.
Provide market-backed insights to the region to drive improvements and deep understanding of the competition.
Represent PayPal externally at industry events or across the broader UK Small and Medium Business ecosystem.
Lead and influence large cross-functional teams to a clear outcome.
Develop business cases, size markets and opportunities, and prepare strategic recommendations for senior executives.
Simplify complex topics while maintaining attention to detail.
Combine strategic thinking with hands-on execution.
Manage through data and insights to build compelling and innovative strategies.
Include customer perspective in plans, decisions, and actions.
Lead complex strategic and operational initiatives, working through technical, operational, legal/policy, and business issues.
Craft and present compelling recommendations at C-level.

Requirements

10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Experience at the forefront of the B2B sector (ideally in payment) with a passion for serving Small and Medium Businesses.
Experience in leading and influencing large cross-functional teams to a clear outcome.
Experience in business case development, market and opportunity sizing and preparing strategic recommendations for senior executives.
Demonstrated ability to simplify complex topics while not losing sight of details.
Combination of strategic thinking with hands on execution.
Strong quantitative analytical skills, able to manage through data and insights to build compelling and innovative strategies.
Very strong customer focus, naturally including customer perspective in plans, decisions and actions.
Experience leading complex strategic and operational initiatives, working through technical, operational, legal/policy and business issues.
Experience and knowledge of working in sales, partnerships or commercial functions.
Excellent written and oral communication skills, with a natural talent for crafting and presenting compelling recommendations at C-level.

Skills

Sales development strategy
Strategic planning
Executive level decision-making influence
Business strategy
Technical strategy
Commercial plan development
KPI achievement
Revenue and Transaction Margin (TM) target achievement
Data analysis
Competitor analysis
Market insights
Customer focus
Business case development
Market sizing
Opportunity sizing
Strategic recommendations
Complex topic simplification
Strategic thinking
Hands-on execution
Quantitative analytical skills
Cross-functional team leadership
B2B sector experience
Payment industry experience
Fin-tech or payments space knowledge (plus)

Location

Work Type

Hybrid

Experience Level

Director level
10+ years relevant experience

Education Level

Bachelor’s degree

Benefits

Comprehensive, choice-based programs supporting physical, emotional, and financial wellbeing.
Flexible, balanced work culture.
Holistic approach to benefits.
Generous paid time off.
Healthcare coverage for you and your family.
Resources to create financial security.
Support for mental health.

About the Company

PayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure.
PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers.
We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.
Our beliefs are the foundation for how we conduct business every day, guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.
We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Equal Opportunity

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
PayPal will provide reasonable accommodations for qualified individuals with disabilities.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.