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About the Role
The Google Cloud Platform team helps customers transform and build what's next for their business using cloud technology. As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to customers, serving as their primary technical partner and trusted advisor. You will troubleshoot technical questions, engage in proofs-of-concepts and demos, and architect cross-pillar cloud solutions to solve business challenges. You will drive the technical win and define delivery and consumption plans, engaging with technical and business leaders to present solutions on Google Cloud. You will focus on identifying, pursuing, and winning new business workloads and driving penetration within existing ones, leveraging technical expertise across various domains.
Responsibilities
- Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
- Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
- Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
- Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
- Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
Requirements
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
- Experience selling technical solutions in Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, or Security.
- Experience driving the entire sales cycle.
- Experience building long-term technical strategies to uncover new workloads with customers.
- Experience migrating applications and services to cloud platforms.
- Experience with security concepts.
Skills
- Cloud native architecture
- Cloud engineering
- On-premise engineering
- Virtualization
- Containerization platforms
- Programming languages
- Debugging
- Systems design
- Prototyping
- Demos
- Customer workshops
- Technical sales
- Solutions architecture
- Infrastructure Modernization
- Application Modernization
- Data Management
- Data Analytics
- Cloud AI
- Networking
- Migrations
- Security
- Sales cycle management
- Technical strategy development
- Application migration
- Security concepts (encryption, identity management, access control, attack vectors, penetration testing)
- Technical account planning
- Strategic acumen
- Presentation skills
- Communication skills
- Organizational skills
Experience Level
- 10 years of experience
Education Level
- Bachelor's degree or equivalent practical experience
About the Company
- Google Cloud accelerates every organization’s ability to digitally transform its business and industry.
- We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably.
- Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.