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About the Role

We are looking for a Senior Legal Counsel (EMEA) based in the UK with deep SaaS commercial transaction experience to join our collaborative, forward-thinking legal team. At New Relic, legal isn’t just a support function, you will sit directly at the deal table, driving revenue growth, optimising customer and partner relationships, and scaling our SaaS business. You will enjoy direct visibility, genuine autonomy, and the platform to curate your own career trajectory within a globally dispersed team.

Responsibilities

Draft, review, and negotiate complex SaaS agreements, including data processing addenda and security terms in direct support of EMEA go-to-market efforts.
Coach and advise regional sales teams on SaaS deal structure, negotiation tactics, and customer dispute resolution to accelerate sales velocity.
Work closely with Partner business teams to structure, negotiate, and expand business via resellers, MSPs, distributors, and global system integrators.
Collaborate with Privacy Legal to embed practical risk-tolerance strategies and standardise commercial contract responses under global privacy regimes (GDPR, DORA, etc.).
Own, refine, and modernise SaaS agreement templates, negotiation playbooks, and contract escalation workflows to ensure legal scales alongside business growth.
Provide pragmatic, risk-aware legal guidance across cross-functional partners, including Marketing, Product, Finance, and Contract Managers, aligning legal strategy with our consumption-based model, monetisation, and product-led growth (PLG) goals.

Requirements

Substantial experience drafting and negotiating complex SaaS commercial contracts, partner frameworks, and cloud technology agreements with a solid knowledge of revenue recognition principles.
Qualified to practice law and in good standing with the relevant professional regulatory body (e.g., state bar, Solicitors Regulation Authority, or equivalent) in your jurisdiction of residence.
Solid hands-on knowledge of data privacy, artificial intelligence, security topics, and global compliance frameworks within commercial SaaS transactions.
Proactive, strategic approach to working directly alongside enterprise sales teams to drive deal execution across the EMEA region.
Proven ability to manage competing deliverables, set clear boundaries, prioritise under deadlines, and operate independently in a fast-paced environment.
Outstanding interpersonal skills with a track record of building trust across functions, regions, and executive levels.

Skills

SaaS commercial transactions
Data processing addenda
Security terms
SaaS deal structure
Negotiation tactics
Customer dispute resolution
Reseller agreements
MSP agreements
Distributor agreements
Global system integrator agreements
Data privacy
Artificial intelligence
Global compliance frameworks
GDPR
DORA
Consumption-based models
Monetisation
Product-led growth (PLG)
AI products
LLMs
AI product lifecycle
EU AI Act

Location

Work Type

Remote
Hybrid
Office-based

Experience Level

Senior

Education Level

Qualified to practice law

About the Company

We are a global team of innovators and pioneers dedicated to shaping the future of observability.
At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.
We are looking for passionate people to join our mission.
If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Equal Opportunity

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy