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About the Role
Provides a supportive setting for LESC House residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided.
Responsibilities
- Meets, greets, checks identifications and announces visitors to residents and staff.
- Maintains daily log of complaints and incidents in the building.
- Provides assistance to the clients when outside agencies are conducting home visits.
- Calls 911 in emergencies and informs Emergency Operator of emergency.
- Supports and assists individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life.
- Addresses and accesses client’s needs in crisis situations and follows protocols written in the LESC Policy and Procedure handbook.
- Engages tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health.
- Accepts medication deliveries and ensures tenants receive medication.
- Assists tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up.
- Answers central telephones and relays messages to staff and residents.
- Records and maintains log of incidents.
- Monitors resident activity and ensures their safety.
- Assists program staff as needed.
- Performs other duties as requested or assigned.
Requirements
- Fireguard (F-01) Certification required or must be attained within first 6 months of employment.
- High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience.
- Experience in permanent or transitional housing, or community facility, or related social services areas.
- Good interpersonal skills and ability to conduct oneself in a professional manner.
- Sensitivity to issues involved in working with diverse organization is essential.
- Bilingual skills in English and Spanish are a plus.
Skills
- Crisis management
- Life skills
- Interpersonal skills
- Professionalism
- Bilingual (English/Spanish) a plus
Location
- New York, NY 10009
Work Type
- Part-time
Education Level
- High School Diploma
- GED
Salary/Compensations
- $20.00/hour
About the Company
- LESC is an organization dedicated to providing services and support.
Equal Opportunity
- EEO Minorities/Women/Disabled/Vet