Senior Analyst, Data Operations and Analytics (all genders)
Lightspeed Commerce, Inc. · BE, DE
7 days agoImpress employers and recruiters.
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About the Role
Lightspeed is seeking a Senior Analyst, Data Operations & Analytics to join their Data Office in Berlin. This role serves as a bridge between data, product, and business teams within the Hospitality vertical, transforming complex business questions into clear insights, reusable data models, and reporting to enhance customer understanding, decision-making, and operational performance.
Responsibilities
- Develop a deep understanding of Hospitality’s business processes, systems, customers, and data architecture to provide analysis and support operational excellence.
- Develop exploratory and reusable data models leveraging diverse data sources, supporting business partners with insightful datasets, reporting, dashboards, and analytical recommendations.
- Translate complex stakeholder questions into well-defined analytical requirements, approaches, and solutions.
- Act as a liaison between the Data Office and the Hospitality organization, communicating assumptions, findings, limitations, and implications.
- Identify opportunities to improve processes, systems, and data flows, using analysis to inform decision-making.
- Monitor and improve data quality by investigating discrepancies, documenting findings, communicating impact, and driving continuous improvement.
- Collaborate with the Data Office to establish analytical standards, best practices, improve documentation, and mentor junior team members.
- Stay updated with developments in data, including machine learning and large language models.
- Contribute to organizational objectives as part of the wider team.
Requirements
- 4+ years in an analytical role with strong experience in data operations, business intelligence, reporting, or process optimization.
- Strong experience translating business stakeholder challenges and needs into technical requirements, analytical approaches, and practical solutions.
- Excellent SQL skills with the ability to work across complex data structures and multiple data sources.
- Willingness to learn new tools and data systems.
- Experience developing accurate, reusable, and accessible data models, datasets, dashboards, and reporting.
- Experience in Hospitality, Finance, Accounting, Revenue Operations, Sales, or another operational business environment is advantageous.
- Strong business acumen and ability to bridge technical challenges, analytical findings, and business strategy.
- Enjoy tackling complex problems through meticulous research, structured analysis, critical thinking, and creative solutions.
- Meticulous with data accuracy and quality, with a keen eye for spotting anomalies and understanding the impact of data issues.
- Excellent verbal and written communication skills, with the ability to articulate complex problems, analytical results, and recommendations clearly.
- A drive to deliver results, strong organizational skills, a self-starter mentality, and the ability to drive projects autonomously in a fast-paced environment.
Skills
- SQL
- Data Operations
- Business Intelligence
- Reporting
- Process Optimization
- Data Modeling
- Analytical Skills
- Communication Skills
- GCP
- BigQuery
- Dataform
- Looker
- GitHub
- Salesforce
- Segment
- Heap
Location
- Berlin
Work Type
- Flexible environment
Experience Level
- Senior
Benefits
- Lightspeed share scheme
- Mental health online platform and counselling & coaching services
- Health and wellness benefit
- Volunteer day
About the Company
- Lightspeed empowers businesses at the heart of communities, including retailers, restaurants, and golf courses, with technology and insight.
- Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
- The company's cloud commerce solution transforms and unifies online and physical operations, multichannel sales, global payments, financial solutions, and supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the NYSE and TSX.
- The company has teams across North America, Europe, and Asia Pacific, serving retail, hospitality, and golf businesses in over 100 countries.
- Lightspeed was founded with an ethos of inclusion, originating in Montréal's gay village with members of the LGBTQ+ community, and strives to provide a workplace where everyone belongs.
Equal Opportunity
- Lightspeed is a proud equal opportunity employer and is committed to creating an inclusive and barrier-free workplace.
- Lightspeed welcomes and encourages applications from people with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.