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About the Role
We are looking for an experienced PA to support the Head of Department of our Banking & Insurance and Early & High Growth Oversight Department in Authorisations. The department has two functions – Banking & Insurance Authorisations deals with applications for new banks, insurers, funeral plan providers and insurance intermediaries, and Early & High Growth Oversight supervises firms in the early stages of being regulated and when experiencing high growth.
Responsibilities
- Provide a dedicated and professional service to the HoD, assembling and disseminating information on their behalf and progressing actions as appropriate.
- Monitor emails, including the recording and tracking of actions.
- Manage diaries to ensure commitments are handled smoothly and within time constraints, with associated arrangements operating efficiently.
- Manage meeting papers for the HoD, including coordinating briefings, managing bring forward/pending systems, and chasing actions from others.
- Prepare agendas for Management meetings and follow up on necessary actions.
- Act as a point of contact for the HoD, liaising with senior management and external stakeholders.
- Investigate issues and resolve queries, escalating or advising the HoD as appropriate, and ensuring full communication with contacts/Division.
- Coordinate departmental communications and any ad hoc papers or presentations.
Requirements
- Experience working in a Personal Assistant capacity with well-developed organisational skills.
- Experience of establishing and maintaining effective relationships with senior stakeholders.
- Ability to work professionally in demanding situations with tight deadlines and to balance competing priorities.
- Ability to make timely decisions based on relevant analysis in the absence of the HoD where appropriate.
- Ability to work on own initiative and manage time effectively.
- Ability to work effectively with a range of internal and external stakeholders.
- Collaborative worker with the ability to work on own initiative.
- Committed to improving processes and sharing good practice.
- Must have access to sensitive and confidential information, maintaining security and confidentiality is of paramount importance.
Skills
- Microsoft Outlook
- Microsoft OneNote
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Location
- Edinburgh
- Leeds
- London
Work Type
- Hybrid
Experience Level
- Senior Professional Support - Corporate
Salary/Compensations
- National (Edinburgh and Leeds) ranging from £28,800 to £38,000
- London from £31,600 to £42,000
Benefits
- 25 days annual leave plus bank holidays
- Minimum of 50% of working time in the office each month (60% for Directors and Executive Directors)
- Non-contributory pension (8–12% depending on age)
- Life assurance at eight times your salary
- Private healthcare with Bupa
- Income protection
- 24/7 Employee Assistance
- 35 hours of paid volunteering annually
- Flexible benefits scheme
About the Company
- We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective.
- By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
- The Authorisations Division serves as the initial point of contact for firms and individuals seeking to provide regulated financial services in the UK, making authorisation decisions to ensure applicants meet the FCA’s standards.
Equal Opportunity
- We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best.
- We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
- If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
- We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
- We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.
- In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.