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About the Role

The Director (or Senior Director) of Retail will be responsible for all aspects of running profitable store locations within Japan. This role sets the commercial business plan for Tommy Hilfiger Brands for full-price retail business and leads all Tommy Hilfiger retail stores in defining the culture and operations to ensure success in customer service, profitability, operations, associate development, merchandise presentation, and assortment.

Responsibilities

Setting up business plans for Tommy Hilfiger full-price retail (revenue, inventory, staffing, SG&A, EBIT) for the retail store portfolio, tracking performance, and taking actions to achieve objectives.
Reviewing and analyzing monthly budgets/forecasts, LTF, and industry status.
Monthly/Annual sales closing and analyzing revenue data, discount rate, and gross margin %.
Monitoring sales plan achievement and progress, identifying issues, and planning to maximize sales.
Effective control of selling fixed costs, trade marketing expenses, travel & entertainment.
Translating information and consumer insights to identify market opportunities and brand strategies.
Managing the strategic retail portfolio plan (new store, renovations, relocations) for maximum profitability and cost-effective execution.
Supporting and executing marketing/CRM strategies and campaigns to drive conversion and customer loyalty.
Ensuring all stores project the brand image and adhere to company direction in visual presentation and standards.
Partnering with Planning on sales and margin plans by merchandise department and aligning with Merchandising, Planning & Allocation, and VM on allocation and store set dates.
Collaborating with Finance & Planning on accurate sales and inventory reporting, monitoring over- and under-stocks, and implementing corrective actions.
Ensuring all stores comply with store operations procedures and customer service standards.
Managing and supporting store manpower recruitment efforts for proper staffing levels and suitable caliber of sales staff.
Overseeing staff supervision and motivation to optimize sales force effectiveness and productivity.
Partnering with Human Resources on retail staff recruitment, training, compensation and benefits, and other HR aspects.
Providing leadership and direction to the Retail Operations management team to achieve KPIs, ensure operational standards, and high staff engagement.
Ensuring performance management, associate development, and succession planning are built into quarterly and annual plans for all people managers.

Requirements

Minimum 10 years of management experience in the retail industry.
Ability to travel.

Skills

Passion and complete knowledge of Retail best practices and marketing methodologies.
Ability to rapidly expand Retail business through strategy, planning, and execution.
Ability to work cross-functionally across an entire organization and different divisions.
Building partnerships with internal stakeholders and external partners.
Acute sense of the brand; high taste level.
Strong analytical and quantitative skills.
Excellent interpersonal and communication skills, with ability to coach a team.
Strong leadership skills, with confident presentation skills.
Proven ability to multitask.
Team Management: Lead the operation standard of retail team through effective coaching, staff motivation, task allocation, and delegation.
Decision-Making: Makes good decisions based on analysis, wisdom, experience, and judgment; knowledgeable in current and future policies, practices, trends and information related to Finance and propose to VP Retail as final alignment especially in case of huge business impact.
Analytical Thinking: Strong analytical skills and ability to digest multiple variables while making timely decisions.
Creative Problem-Solving: Looks to broadest possible view of an issue or challenge; uses rigorous logic and methods to solve difficult problems with effective tactics.

Location

Japan

Work Type

Full-time

Experience Level

10+ years management experience

About the Company

TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985.
Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.
Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport.
Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand.
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.
Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people.
Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.

Equal Opportunity

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.