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About the Role
The Bid Support Coordinator is responsible for supporting the identification, tracking, distribution, and management of new business opportunities across the UK business, and for the integrity of the systems and records that underpin this. The role requires strong organisation, attention to detail, good communication skills, confidence engaging with colleagues at all levels, and the ability to manage recurring tasks proactively.
Responsibilities
- Maintain key sourcing portals, monitor alerts, manage user access, and act as the main point of contact for consultants and Project Managers to coordinate and execute timely, compliant proposal submissions.
- Monitor external portals, opportunity alerts, and inboxes to triage and distribute relevant opportunities to consultancy colleagues within 24 hours, ensuring full context is provided.
- Maintain high data integrity across the Opportunities Tracker, EOI/PIN Tracker, and Pipeline Tracker.
- Proactively follow up on outcomes, resolve data discrepancies, and drive decision-making on high-value opportunities (>£100k).
- Maintain the company framework tracker, track renewal/rate update cycles, log active projects, and collaborate with Finance to process rebate claims.
- Process newly registered proposals and Project Information Documents (PIDs) via Agresso, log proposal outcomes, and prepare accurate weekly IBBM reports for executive review.
- Capture client feedback post-bid, deliver system training to internal colleagues, explore AI/automation tools to enhance monitoring, and provide team coverage during peak periods.
Requirements
- A degree in Business, Communications, Marketing, Transport/Infrastructure Planning, or a related field.
- Exceptional record-keeping skills with a meticulous approach to maintaining data accuracy across multiple tracking systems, ERPs (e.g., Agresso), and shared drives.
- Clear, professional written and verbal communication skills to interface confidently with senior stakeholders, translate technical requirements, deliver training, and share executive reports.
- Highly proactive with a proven ability to manage recurring workflows, prioritize tight deadlines, and follow up relentlessly on outstanding decisions or missing data.
- Aptitude for identifying process bottlenecks, investigating root causes of system errors, and proposing practical improvements.
- Ability to build strong, collaborative working relationships across cross-functional consultancy, finance, and business development teams.
- Solid background across the complete bid lifecycle, ideally gained within a smaller or fast-paced organization where wearing multiple hats and solving complex business problems was required.
- A strong pusher who proactively follows up on dependencies, clears old backlogs, and establishes robust processes to increase bid win rates as the business expands.
- Excellent interpersonal skills to act as a clear POC between teams, alongside prior experience navigating UK/international public sector procurement portals and early market engagement notices (EOIs/PINs).
- Hands-on experience using Agresso (or similar ERP platforms) and an interest in leveraging AI/automation tools to streamline opportunity monitoring and workflow tracking.
- Secondary language skills (relevant to Europe, the Americas, or Asia) are a bonus but not essential.
Skills
- Organisation
- Attention to detail
- Communication
- Stakeholder engagement
- Proactive task management
- Data integrity
- Problem-solving
- Process improvement
- AI/automation tools
Location
- London
- Leeds
- Manchester
Work Type
- Full-time
- Part-time
- Flexible working
Experience Level
- Mid-level
Education Level
- Degree
Salary/Compensations
- Competitive package of benefits
- Discretionary bonus scheme based on annual compensation
Benefits
- Private medical insurance
- Health screening
- Life assurance
- Group income protection
- Company pension scheme
- EAP
- Ability to buy and sell annual leave days
- Season Ticket Loan
- Group Share Incentive Plan
- Up to 5 days for volunteering activities
- 25 vacation days
- 8 paid holidays
About the Company
- Steer is a global employee-owned business consultancy specializing in transportation, cities and infrastructure, with over 460 staff in 24 offices around the world.
- Steer is committed to generating success for clients, employees, and the communities they support, ultimately improving the way people live, work, and travel.
- The company focuses on improving regional outlooks and ensuring clients consider social and environmental impact.
- Steer has annual measurable targets for social impact areas, particularly DEIA and sustainability.
- Steer won the 'Best Graduate Programme' award from Women in Rail and offers mentoring support.
- Steer is committed to operating as a Net Zero Carbon company by 2025 and participates in the UN’s Global Compact.
Equal Opportunity
- Steer is an equal opportunity employer and welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status.
- All other human expressions and experiences are equally welcome.
- If you require an accommodation, now or throughout your employment, please let us know.
- Steer has welcomed the creation of various Employee Resource Groups, dedicated to ensuring the support, progression, and well-being of all employees.
- Evaluation processes are designed around merit and capability, not prestige of educational establishments or background information.
- Interviewers are trained to manage selection processes fairly and without bias.
- Encourages anyone to apply regardless of how much their work experience directly relates to the job description.