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About the Role
We are seeking passionate students or recent graduates for a Tourism & Operations Intern role at our depot in Egham. This position offers hands-on experience in the RV and campervan rental industry, focusing on customer interaction and operational support.
Responsibilities
- Manage front-office activities including customer check-ins and check-outs, guest registration, payment processing, and explaining campervan functionalities.
- Upsell road trip extras to enhance customer experiences.
- Handle back-office operations such as aligning reservations with available campervans and preparing campervan kits.
- Perform quality control by maintaining campervans and identifying maintenance needs.
- Support the team in monitoring stock, coordinating the campervan fleet, and troubleshooting operational issues.
Requirements
- Currently a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- Fluent in English.
- Possess a work permit (if applicable).
- Hold a valid driver's licence for both manual and automatic vehicles.
- Enjoy international environments and interacting with new cultures.
- Exhibit a natural talent for connecting with people and strong customer service orientation.
- Demonstrate a problem-solving mindset and comfort with hands-on tasks.
Skills
- Customer service
- Sales
- Operations handling
- Quality control
- Problem-solving
- Communication
- Organization
- Time management
- Fleet coordination
- Supplies management
- Logistics
Location
- Egham TW20 8RN
Work Type
- Internship
- Full-time
Experience Level
- Internship
Education Level
- Student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or related field
Salary/Compensations
- Compensated
Benefits
- Online and on-the-job training
- International opportunities
- Possibility of integration in Indie Campers after the internship
About the Company
- Indie Campers is a leading campervan marketplace dedicated to making road trips accessible to everyone.
- We offer a strong booking experience and high-quality road trips at affordable prices.
- With over one million nights rented and 300,000+ travelers served from 169 countries, we provide diverse road trip options including rentals, subscriptions, and vehicle sales.
- Our company is rooted in a deep technological focus and is expanding its team to pursue exciting and demanding challenges.