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About the Role

This role serves as a key operational head within the Group Technology Communications & Engagement team, helping shape the experience of more than 26,000 technologists globally. You will orchestrate flagship technology events, roadshows, town halls, leadership forums and colleague engagement programmes across global technology locations, while overseeing the end-to-end delivery of strategic programmes. You will also drive the communications and activation strategy for Barclays' Group Technology employer brand, developing and delivering programmes that showcase learning, career development and innovation, strengthening awareness, engagement and colleague connection across the technology organisation. Your role also supports the operational infrastructure that enables the wider communications function to operate effectively at scale.

Responsibilities

Orchestrate flagship technology events, roadshows, town halls, leadership forums and colleague engagement programmes across global technology locations.
Oversee the end-to-end delivery of strategic programmes including governance, budgets, logistics, venue and production execution, vendor partnerships, stakeholder engagement, compliance and programme measurement.
Drive the communications and activation strategy for Barclays' Group Technology employer brand, developing and delivering programmes that showcase learning, career development and innovation.
Strengthen awareness, engagement and colleague connection across the technology organisation.
Ensure employer brand, engagement and communications activities are aligned, coordinated and support broader business priorities.
Oversee planning cycles, governance processes, communications calendars, project coordination activities, business reviews, budget and resource planning, vendor coordination and reporting activities.
Act as a central point of coordination across communications programmes to ensure priorities, dependencies, risks, actions and delivery milestones are visible and effectively coordinated.
Support the development of executive presentations, stakeholder briefings, strategic planning materials and business reviews.
Build and enhance the processes, tools, templates, reporting frameworks and operational structures that support consistent delivery across the function.
Leverage AI-enabled tools, automation, dashboards and data-driven insights to contribute to continuous improvement in event planning, communications operations, programme quality and organisational effectiveness.
Contribute to setting strategy, driving requirements and making recommendations for change.
Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.
Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
Manage and mitigate risks through assessment, in support of the control and governance agenda.
Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives.
Define problems and develop innovative solutions through in-depth analysis with interpretative thinking.
Adopt and include the outcomes of extensive research in problem solving processes.
Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

Requirements

Significant experience delivering large-scale strategic events, engagement programmes, communications operations or related programmes within a global organisation, including programme governance, budgets, logistics, production, vendor coordination, stakeholder engagement, compliance and programme delivery.
Well-developed programme coordination, operational planning and organisational skills, with experience establishing operating rhythms, coordinating communications calendars, supporting multiple workstreams, facilitating business reviews, reporting frameworks, resource planning and operational infrastructure that enable delivery at scale.
Ability to build trusted relationships with senior stakeholders and cross-functional teams while supporting positive outcomes across a highly matrixed environment.
Experience developing executive-ready presentations, stakeholder briefings, strategic planning materials and communications that support alignment and informed action.
Experience delivering employer brand, colleague engagement, culture or communications programmes that strengthen awareness, participation and colleague connection across large organisations.
Experience using data, insights, reporting, performance measurement and feedback mechanisms to evaluate programme effectiveness, demonstrate impact and drive continuous improvement.
Experience leveraging AI, automation, digital tools and technology-enabled solutions to improve efficiency, enhance communications effectiveness, streamline operational processes and support the delivery of global digital, hybrid and in-person events.
Risk and controls understanding.
Change and transformation understanding.
Business acumen.
Strategic thinking.
Digital and technology understanding.
Job-specific technical skills.
Demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship.
Demonstrate the Barclays Mindset – to Empower, Challenge and Drive.

Skills

Leadership communication
Employee sentiment analysis
Empathetic communication
Business strategy alignment
Culture and employee proposition communication
Change delivery communication
Crisis and issues management
Team leadership and development
Strategic planning
Budget management
Policy management
Continuous improvement
Risk management
Stakeholder management
Analytical thinking
Problem-solving
Relationship building
Influencing
Negotiating
Event orchestration
Programme governance
Logistics management
Production execution
Vendor management
Compliance management
Programme measurement
Employer branding
Operational planning
Organisational skills
Operating rhythm establishment
Communications calendar coordination
Workstream support
Business review facilitation
Reporting framework development
Resource planning
Operational infrastructure development
Executive presentation development
Stakeholder briefing development
Strategic planning material development
AI-enabled tools
Automation
Dashboards
Data-driven insights
Performance measurement
Feedback mechanisms
Digital tools
Technology-enabled solutions

Location

Glasgow
Knutsford

Work Type

Global
Hybrid

Experience Level

Vice President
Senior leadership
Subject matter expert

About the Company

Barclays is a global financial services provider engaged in retail banking, credit cards, corporate and investment banking, and wealth management services.