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About the Role
Chapter 2 is seeking a highly organized and detail-focused MSP Coordinator to manage the onboarding and ongoing administration of contractors across client programs. This administrative role focuses on process organization, accurate documentation, and collaboration across recruitment, compliance, and finance.
Responsibilities
- Manage the end-to-end onboarding process for contractors, ensuring accuracy and timeliness.
- Prepare, issue, and track contractor contracts and documentation.
- Ensure all required compliance checks and documentation are completed before contractors start.
- Support with IR35 documentation, NDAs, and other contractual requirements.
- Send contractor welcome emails and onboarding information.
- Collaborate with Finance and Procurement/Purchasing teams to ensure accurate supplier and contractor information.
- Raise and manage purchase orders and maintain accurate supplier records.
- Review and check contractor timesheets before processing for payment.
- Maintain accurate records across internal systems and ensure documentation is up to date.
- Monitor onboarding deadlines, contract dates, and required compliance actions.
- Provide general MSP, contractor, and administration support as needed.
Requirements
- Highly organized with excellent attention to detail.
- Comfortable working with contracts, compliance documentation, and confidential information.
- Strong administrative skills with excellent follow-up and record-keeping abilities.
- Confident communicating with contractors, suppliers, and internal stakeholders.
- Able to manage multiple contractors and processes simultaneously.
- Familiar with IR35, NDAs, contractor onboarding, or compliance processes.
- Comfortable using systems, spreadsheets, and administrative platforms.
- Previous MSP, RPO, recruitment, HR, procurement, or contractor management experience is beneficial.
Skills
- Contract Management
- Compliance Administration
- Record Keeping
- Stakeholder Communication
- System Proficiency
- Spreadsheet Software
- Administrative Platforms
Location
- UK
- South Africa
- US
- India
- Europe
Work Type
- Hybrid
- Flexible Working
Experience Level
- Mid-level
Salary/Compensations
- Competitive salary package
Benefits
- Hybrid options
- Flexible ways of working
- Pension plan
- Comprehensive wellness benefits
- Birthday leave
- Regular awards and celebrations
About the Company
- Chapter 2 builds scalable talent ecosystems that empower organizations to hire smarter, faster, and with greater strategic impact than traditional RPO models.
- Utilizes a blend of human insight, data-driven intelligence, and technology-first thinking to solve talent challenges.
- Has a global footprint spanning the UK, South Africa, the US, India, and Europe.
- Team thrives on collaboration, curiosity, and innovation.
- Holistic approach combines dedicated embedded talent, best-in-breed technology, and employer branding.
- Values are: Relentless pursuit of better, passionate about people, honest partnerships, loyal to teams and vision, and results-driven.
Equal Opportunity
- Committed to building a diverse, inclusive, and welcoming workplace where everyone belongs.
- Celebrates unique perspectives regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity.
- Encourages applications from all backgrounds.
- Happy to accommodate any recruitment or interview adjustments needed.
- Believes diverse philosophies, cultures, and experiences drive innovation and success.