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About the Role

As a leader of the Salesforce Sub-Practice, you will manage integrated functions and teams across Solution Sales & Presales, Solutioning, and Delivery, encompassing onshore, nearshore, and offshore resources. You will be responsible for growing existing business and acquiring new clients within the Salesforce ecosystem, including Core Clouds, Marketing Cloud, Data Cloud, and Mulesoft. This involves close collaboration with internal units and stakeholders, driving innovation, and managing the Salesforce partnership.

Responsibilities

Lead the Salesforce Sub-Practice as an 'Integrated Practice' across functions and teams: Solution Sales & Presales, Solutioning, and Delivery (Onshore, Nearshore, Offshore).
Oversee and support the expansion of existing business and the acquisition of new clients across all Salesforce areas, including Core Clouds, Marketing Cloud, Data Cloud, and Mulesoft.
Collaborate with other group units and stakeholders (Portfolio Partner, Client Partner, Peers, Heads of Industry, Heads of Practices, etc.) in a partnership-based and trusting manner.
Drive innovation and the continuous expansion and improvement of the service portfolio, in conjunction with the Salesforce partner, as well as manage and develop the relationship with Salesforce.
Manage the cost center, including entrepreneurial steering of costs and cost relief, as well as the utilization of associated employees.

Requirements

Extensive experience with the Salesforce software stack and core CRM processes in consulting and solution sales.
Profound experience in managing large projects or programs.
Extensive leadership experience, including managing managers, potentially in international settings and across distributed teams.
Active role in personnel planning in collaboration with your managers.
Knowledge of the latest developments and trends in the Salesforce platform.
Support in the governance of key projects in the Salesforce area.
Strong understanding of business management principles.
Confident and professional handling of operational management challenges and conflicts in daily business.
Quality-conscious, independent, and goal-oriented work style with a high degree of initiative and commitment in a dynamic corporate environment.
Strong, target-group-oriented, integrative, and constructive communication style.
Strong delegation skills.
Responsibility for marketing, innovation management, and investment planning for departmental development, both internally and with clients.
Independent management of client stakeholders, potentially in coordination with Client Partners.
Experience working with nearshore and offshore locations is ideal.
Manage partnerships and collaborations, including with subcontractors where appropriate, as well as cooperation models with other departments, NTT DATA OpCos, and group affiliates – and our shoring partners.
Independently market offerings to new clients (potentially with support from Portfolio / Solution Sales), both internally and externally (trainings, white papers, presentations, keynotes, etc.).

Skills

Salesforce software stack
Customer Relationship Management (CRM)
Consulting
Solution Sales
Project Management
Program Management
Leadership
Personnel Planning
Salesforce Platform Trends
Project Governance
Business Management
Communication
Delegation
Marketing
Innovation Management
Stakeholder Management
Partnership Management
Cooperation Management

Location

Germany
Austria
Switzerland

Work Type

Remote Work
Mobile Work
Onsite
Nearshore
Offshore

Experience Level

Long-standing experience in Salesforce software stack and CRM processes
Long-standing leadership experience
Experience managing large projects or programs

Benefits

Flexible working hours with flexitime and travel time counting as working time
30 days of vacation, plus December 24th and 31st as non-working days
Sabbatical up to one year possible
Remote work and mobile work possible within the EU
Attractive benefit and remuneration optimization programs: company pension scheme, JobRad, Jobticket, exclusive discounts via Corporate Benefits, and more
Comprehensive health and prevention offers: extended sick pay, company medical care, accident insurance (including for leisure accidents worldwide), family service
Internal and external training opportunities in the NTT DATA Academy with technical training, certification offers, soft skills training, Udemy access
Diverse corporate volunteering opportunities, various communities and initiatives (on Diversity, Equity & Inclusion, Sustainability, and more) with knowledge exchange at eye level
Team-oriented corporate culture with significant scope for design

About the Company

Part of NTT DATA, a leading provider of enterprise and technology services, AI, and digital infrastructure with over $30 billion in revenue.
Global Top Employer.
Serves 75% of Fortune Global 100 companies.
Develops innovative solutions with experts in over 70 countries.
Has 15 locations in Germany, Austria, and Switzerland within the DACH region.

Equal Opportunity

Diversity is an indispensable part of our success and corporate culture.
We welcome you regardless of gender, sexual orientation, age, ethnic and social origin, religion, or disability.
People with severe disabilities are preferred if equally qualified.