TSD (Total Solution Design) Specialist at Abbott | JP | Rezi

TSD (Total Solution Design) Specialist at Abbott

TSD (Total Solution Design) Specialist

Abbott · JP

1 months ago

TSD (Total Solution Design) Specialist

Abbott · JP

2 months ago
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About the Role

This position's primary objective is to lead the process from proposal to installation of transportation systems, ensuring smooth project execution through close collaboration with customers, external vendors, sales representatives, and service representatives. Excellent communication, critical thinking, and other soft skills are required to achieve high customer satisfaction.

Responsibilities

  • Conduct environmental surveys for Abbott's transportation system proposals.
  • Provide technical support for customer proposals.
  • Create installation layout diagrams and workflow simulations for analytical instruments and related equipment.
  • Perform pre- and post-installation verification.
  • Conduct customer training.
  • Accurately grasp and analyze customer needs to propose solutions that meet requirements, including the knowledge and skills to construct installation layouts and workflows for equipment systems, including transportation systems.
  • Possess project management skills to simultaneously manage multiple tasks while collaborating with all relevant departments within the organization.
  • Possess coordination skills to negotiate customer needs with technical and organizational constraints.
  • Possess communication and negotiation skills to smoothly liaise with internal and external parties.
  • Liaise with stakeholders including laboratory managers, technicians, facility managers (IT, facilities, etc.), external vendors (LIS, blood collection tubes, etc.), sales representatives, service representatives, and marketing representatives.
  • Provide technical support for transportation system-related training to relevant departments within the organization.
  • Comply with and promote Abbott's Business Code of Conduct.

Requirements

  • Approximately 3 years or more of experience in healthcare industry, particularly in proposing, installing, and supporting transportation systems at clinical diagnostic manufacturers is desirable.
  • Japanese and English language skills (TOEIC 700 or higher is desirable).

Skills

  • Communication skills
  • Critical thinking
  • Soft skills
  • Project management skills
  • Coordination skills
  • Negotiation skills

Location

  • Japan > Tokyo : Mita South Tower, Minato-ku

Work Type

  • Standard

Salary/Compensations

  • N/A

About the Company

  • Abbott is a global healthcare leader, creating breakthrough science to improve people’s health.
  • We’re always looking towards the future, anticipating changes in medical science and technology.
  • At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.
  • You will have access to: Career development with an international company where you can grow the career you dream of.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Equal Opportunity

  • Abbott is an Equal Opportunity Employer, committed to employee diversity.