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About the Role
The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Key tasks include addressing student wellbeing through pastoral support and guiding students to appropriate services. Wellbeing Officers act as a first point of contact for students needing assistance and must be knowledgeable about GBS services, academic programs, and external agencies.
Responsibilities
- Manage student referrals, acting as a liaison between the Wellbeing Office, academic teams, and internal/external services.
- Provide pastoral support to students experiencing social or emotional issues.
- Ensure students with personal learning plans receive outlined accommodations, which are addressed in the classroom.
- Maximize student attendance by supporting student engagement managers.
- Provide immediate assistance to students on a drop-in and appointment basis.
- Maintain accurate and confidential student wellbeing records in line with GDPR.
- Assist with the organization of student health and wellbeing activities and events.
Requirements
- Bachelor’s degree in a relevant area, preferably health-related.
- Prior experience in an adjacent or similar role, preferably within higher education.
- Knowledge of DDA and SENDA, including implementation guidelines.
- Knowledge of JCQ and reasonable adjustments for students with learning differences and individual needs.
- Experience working with a range of physical disabilities and specific learning difficulties (e.g., dyslexia, dyspraxia, attention deficit, Asperger's syndrome).
- Experience in selecting and using assessment materials, converting scores, analyzing results, and making recommendations.
- Ability to discuss student needs sensitively and collaboratively plan Additional Support programs.
Skills
- Guidance
- Pastoral support
- Crisis support
- Communication
- Record keeping
- Event organization
Location
- East London
Work Type
- On-site
- Permanent
- Part Time
Experience Level
- Prior experience in an adjacent or similar role, preferably within higher education.
Education Level
- Bachelor’s degree
Salary/Compensations
- £24,000-£27,000pa PTE (Pro Rata from £32,000-£36,000pa FTE)
About the Company
- GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester.
- Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
- GBS' Vision: Changing lives through education.
- GEDU Global Education is a dynamic and innovative group of education providers.
- Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field.