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About the Role
As a Workplace Services Coordinator, you will be a key member of the Sydney, Barangaroo Workplace team, responsible for coordinating resources to ensure the workplace runs smoothly and efficiently, while helping to curate a positive experience for all internal and external visitors. You will develop strong long-term relationships with staff and building management teams.
Responsibilities
- Coordinate, schedule and track the planned preventative maintenance program.
- Ensure all operational requests from customers are actioned and completed efficiently.
- Log and follow up on maintenance and cleaning requests across both tenancy and common areas.
- Report on any outstanding tasks and escalate items not completed within agreed SLAs to contractors and suppliers.
- Understand and support the Premises Recovery Plan when required.
- Monitor stock levels of all consumables managed by Workplace Services for the business.
Requirements
- Previous customer service experience in a corporate environment is preferred.
- Proven stakeholder management and relationship-building skills.
- Outstanding organisational skills and a strong ability to prioritise competing demands.
- Demonstrated ability to effectively manage multiple priorities and work to agreed timelines.
- Ability to review outcomes and provide reporting as required.
- Experience coordinating logistics, people and workplace activities/events.
- Consistently delivers high-quality outcomes and service.
- Available to work in the office 5 days a week.
Skills
- Customer service
- Stakeholder management
- Relationship-building
- Organisational skills
- Prioritisation
- Time management
- Reporting
- Logistics coordination
- Workplace activities coordination
- Event coordination
Location
- Sydney, Barangaroo
Work Type
- Onsite
Experience Level
- Preferred previous customer service experience in a corporate environment
Benefits
- Flexible hours
- Flexible locations
- Generous paid parental leave
- Career breaks
- Retail discounts
- Health and wellbeing initiatives
- Learning and growth opportunities
- Salary packaging options
About the Company
- KPMG is a professional services firm with global outreach and deep sector experience.
- We work with clients across an array of industries to solve complex challenges, steer change and enable growth.
- Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently.
- Collaborate with a team of passionate, highly skilled professionals who’ve got your back.
- You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.
Equal Opportunity
- Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.
- At KPMG every career is different, and we look forward to seeing how you grow with us.
- KPMG Australia: grow with us!