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About the Role
As a Claims Specialist-Design Professional, you will play a critical role in AXA XL's claims for the Design Professional team. You will work closely with your manager and fellow Claims colleagues to drive files to resolution and interact and collaborate frequently with the Underwriting team to achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.
Responsibilities
- Provide thoughtful and comprehensive coverage analysis on all new matters and act as a resource to the underwriting team for wording and account reviews.
- Utilize experience and information obtained to evaluate financial exposures.
- Negotiate appropriate and timely resolutions on assigned claims across multiple jurisdictions.
- Partner with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation.
- Actively participate in mediations and settlement conferences as appropriate.
- Coordinate and manage communication with internal and external stakeholders, ensuring the highest level of customer service.
- Consult with and report to Claims Management and Claims Legal on large losses and contentious coverage matters, ensuring all steps are taken to achieve the best outcome.
- Maintain file notes, prepare internal reporting, perform timely reserving, issue payments, and set electronic file diaries in accordance with best practices guidelines.
- Identify, monitor, and report on emerging trends within the insurance industry and legislative changes.
- Actively participate in new account and renewal meetings as required.
- Take an active role in the development of educational material and risk management initiatives for policyholders and agents, facilitating delivery through public speaking and individual consultation.
Requirements
- Must possess and maintain a valid Representative’s Certificate for Commercial-lines claims adjustment in compliance with AMF requirements.
- Experience handling litigation claims for Professional lines of business.
- Impeccable ethical reputation and an unwavering dedication to collaboration with clients, brokers, internal teams, and vendors; evidencing professionalism and diplomacy in all situations.
- Superior verbal and written communication in both official languages, collaboration, presentation and influencing skills with the established ability to communicate effectively with all internal and external stakeholders.
- Strong analytical and organizational skills, with the proven ability to work independently while demonstrating initiative toward continuous improvement.
- Proficiency in Microsoft Office applications, particularly TEAMs, Outlook, Excel, and Word.
Skills
- Coverage analysis
- Financial exposure evaluation
- Claim resolution negotiation
- Litigation strategy
- Mediation and settlement conference participation
- Stakeholder communication
- File management
- Reporting
- Reserving
- Payment processing
- Trend identification and reporting
- Risk management
- Public speaking
- Individual consultation
Location
- Canada
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Bachelor’s degree or comparable degree
- MBA preferred
- LLB preferred
- Chartered Insurance Professional (CIP) or Canadian Risk Management (CRM) designation preferred
Salary/Compensations
- CAD 88,500- 132,500
Benefits
- Competitive retirement savings plan
- Health and wellness programs
- Learning opportunities for professional development
- Flexible Working Arrangements
- Enhanced family-friendly leave benefits
About the Company
- AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks.
- We combine a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business.
- With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Equal Opportunity
- AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
- AXA XL is an Equal Opportunity Employer.