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About the Role
The ICS Control Management organization is seeking an Analyst focused on embedding control management into daily business operations. This role involves extensive collaboration with partners across various business units, functional areas, and geographies to ensure an effective control environment and manage operational risk obligations.
Responsibilities
- Assist in executing operational risk management plans within the business unit, including BU-specific guidelines and project plans for control gap resolution, risk mitigation, and remediation.
- Track issues against KRI limits and risk appetite for ICS to ensure operational risks are managed within agreed thresholds.
- Support the implementation of operational risk framework components to enable effective risk management and decision-making.
- Facilitate understanding and use of risk governance framework basics across BUs through regular communication.
- Assist with aggregate basic level reporting, approvals/exceptions, and support 'change-the-function' activities for the BU.
- Follow processes to ensure and monitor the integration of regulatory changes and updates into the Operational Risk framework and training materials.
- Support the functioning of Legal Entity Governance & Operational Risk committees, including coordinating materials, taking minutes, conducting follow-ups, and reviewing presentations.
- Support sharing insights, best practices, and themes within the team and across the Legal Entity.
Requirements
- 1-2 years of experience in operational risk management (e.g., within Risk and/or Internal Audit function).
- Understanding of critical operational risk management lifecycle activities.
- Project management, communication, and interpersonal skills.
- Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.
- Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
- Business level Japanese and English.
Skills
- Operational risk management
- Risk and Internal Audit
- Project management
- Communication
- Interpersonal skills
- Process governance
- Analytical skills
- Problem-solving skills
- Data analysis
- Risk scenario evaluation
- Japanese
- English
- Key Risk Indicator (KRI) limits
- Risk appetite
- Operational risk governance frameworks
- Operational risk procedures and standards
- Operational risk exam management processes
Location
- Japan
Work Type
- Hybrid
- Onsite
- Virtual
Experience Level
- 1-2 years
Education Level
- Bachelor's degree in finance, Business, Risk Mgmt., or related field
- Advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Benefits
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About the Company
- American Express has a 175-year history of innovation, shared values, and Leadership Behaviors.
- The company is committed to backing its customers, communities, and colleagues.
- American Express offers differentiated products and world-class customer service, operating with a strong risk mindset to uphold trust, security, and service.
- Team Amex offers comprehensive support for holistic well-being, with opportunities for skill development, leadership growth, and career advancement.
- Employee voices and ideas matter, and work makes an impact in defining the future of American Express.
Equal Opportunity
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.