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About the Role

The Portfolio Delivery Manager oversees the successful delivery of strategic projects and programs, ensuring alignment with Tyro's objectives and successful deployment of changes with minimal disruption. This role provides leadership for end-to-end delivery execution, release planning, business readiness, go-to-market, and risk management.

Responsibilities

Manage a portfolio of strategic initiatives, programs, and projects from initiation through implementation.
Align portfolio priorities with organisational strategy and investment objectives.
Monitor portfolio performance across scope, schedule, cost, quality, benefits, and risk.
Manage interdependencies across initiatives, products, and business functions.
Support portfolio planning, prioritisation, and sequencing.
Lead the successful delivery of complex business and technology initiatives following the Tyro delivery model and utilising the Tyro toolkit.
Remove delivery impediments and facilitate informed decision-making.
Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
Own the portfolio release calendar, coordinating the scheduling of technology and business releases across multiple teams.
Oversee release planning and implementation activities to ensure changes are delivered safely, predictably, and with minimal business disruption.
Ensure implementation readiness through coordinated planning, business readiness assessments, go-to-market approach, deployment checklists, rollback planning, and business communications.
Chair or facilitate release governance forums, including go/no-go decision meetings.
Manage dependencies between releases and coordinate implementation activities across technology, operations, vendors, and business stakeholders.
Monitor release performance and implementation outcomes, driving continuous improvement through post-implementation reviews and lessons learned.
Ensure releases comply with change management, risk, security, and regulatory requirements.
Adhere to portfolio governance frameworks.
Produce executive dashboards and portfolio reporting that provide visibility of delivery progress, release readiness, risks, and benefits.
Facilitate agreed governance forums.
Ensure compliance with organisational delivery standards, governance requirements, and audit obligations.
Build trusted relationships with executive, business, and technology leaders.
Translate strategic priorities into executable delivery and release plans.
Manage stakeholder expectations through proactive communication and transparent reporting.
Influence decisions through data-driven insights and delivery expertise.
Manage portfolio budgets, forecasts, and financial performance.
Support investment governance, business case development, and benefits realisation.
Ensure effective financial oversight across the delivery portfolio.
Identify, monitor, and mitigate portfolio-level risks and issues.
Manage cross-program dependencies and delivery constraints.
Ensure organisational change impacts are understood and implementation risks are effectively managed.
Escalate critical delivery or release risks as appropriate.
Partner with business, technology and where appropriate, change leaders, to optimise resource allocation.
Monitor delivery capacity across teams and identify capability gaps.
Support workforce planning to meet evolving portfolio demands.
Drive improvements in delivery, release, and implementation management practices.
Promote consistent governance, automation, and standardisation where appropriate.
Leverage delivery metrics, implementation outcomes, and lessons learned to improve organisational delivery maturity.

Requirements

8–10+ years' experience delivering complex business and technology initiatives.
Demonstrated experience managing portfolios, programs, or enterprise-scale project delivery.
Proven experience leading enterprise release management and implementation planning.
Experience coordinating multiple concurrent releases across technology and business teams.
Strong governance, risk management, and executive stakeholder management experience.
Experience delivering digital transformation, regulatory, or enterprise change initiatives.
Experience working in Agile, Waterfall, and Hybrid delivery environments.

Skills

Portfolio management
Program and project delivery
Delivery governance
Benefits realisation
Dependency management
Resource planning
Enterprise release management
Implementation planning and coordination
Change and deployment management
Operational readiness
Production release governance
Release scheduling
Go-live planning
Post-implementation review
Strategic thinking
People leadership and coaching
Decision-making
Influencing and negotiation
Change leadership
Executive communication
Stakeholder engagement
Facilitation
Conflict resolution
Budget management
Financial forecasting
Vendor and partner management

Location

Remote
In-office

Work Type

Hybrid

Experience Level

8-10+ years

Benefits

Learning and career development opportunities
18 weeks paid primary carers leave
12 weeks paid secondary carers leave
Annual team-based volunteer day
Birthday Leave
Power Up Day (Additional day of leave)
Weekly team social events, snacks, craft beer and wine, ping pong and video games
Taco Tuesdays
Mental health and wellness initiatives
Novated leasing

About the Company

At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success.
With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers.
We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.
Just like our customers, we’re obsessed with the success of our people.
Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro.
We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together!
We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact.
As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.

Equal Opportunity

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.