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About the Role
This role focuses on leveraging data to derive insights that align with the product’s shared vision and customer needs. It involves gathering customer experience insights to inform product requirements and analyzing research, market data, and usability studies for data-driven decision-making.
Responsibilities
- Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
- Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Controls for the customer experience and customer needs in product requirements and as an input to decision making.
- Monitors metrics that inform the success of products including usability studies, research and market analysis.
- Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Monitors product profitability measures, including budget.
- Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
- Interfaces with product and technology leadership as needed.
- Partners with content developers, data scientists, product designers and user experience researchers.
- Leads sprint planning, daily standups, and retrospectives to ensure effective execution.
Requirements
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Location
- Toronto, Ontario
Work Type
- Hybrid
Experience Level
- 5+ years relevant experience
Education Level
- Bachelor’s degree
Salary/Compensations
- $111,000.00 - $157,500.00
Benefits
- Comprehensive, choice-based programs to support all aspects of personal wellbeing—physical, emotional, and financial.
- Generous paid time off.
- Healthcare coverage for you and your family.
- Resources to create financial security.
- Support your mental health.
About the Company
- PayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure.
- We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers.
- Our beliefs are the foundation for how we conduct business every day, guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.
Equal Opportunity
- PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
- PayPal will provide reasonable accommodations for qualified individuals with disabilities.