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About the Role
This job is a functional expert who leads complex projects requiring an understanding of current business trends. They identify and resolve intricate problems within business processes to drive global improvements. This role involves collaborating with cross-functional teams to enhance operational effectiveness and developing methods for new assignments to align with organizational goals. This job acts as a subject matter expert, guiding teams in process improvement initiatives.
Responsibilities
- Create comprehensive end-to-end process maps.
- Identify and resolve complex problems within business processes to drive global improvements.
- Develop detailed business requirements.
- Manage and oversee user acceptance testing.
- Act as a subject matter expert to guide teams in process improvement initiatives.
- Establish and implement best practices for the function.
- Collaborate with cross-functional teams to streamline workflows and enhance operational effectiveness.
- Develop and track key performance metrics.
- Document and standardize processes.
Requirements
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Location
- New York City, New York
Work Type
- Hybrid
Experience Level
- 8+ years relevant experience
Education Level
- Bachelor’s degree
Salary/Compensations
- $129,500.00 - $191,950.00 Annually
Benefits
- Generous paid time off
- Healthcare coverage for you and your family
- Resources to create financial security
- Support your mental health
About the Company
- PayPal has been revolutionizing commerce globally for more than 25 years.
- Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
- We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers.
- We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.
- PayPal is more than a connection to third-party payment networks.
- We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
- We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds.
- We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.
- Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other.
- We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts.
- We also help merchants connect with their customers, process exchanges and returns, and manage risk.
- We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
- Our beliefs are the foundation for how we conduct business every day.
- We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.
- Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Equal Opportunity
- PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
- In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.
- If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.